Collaboration and Web 2.0

Wagnerpedia is a dynamic public campus-wide workspace that offers students, faculty, staff, and the community at large a place to create ongoing collaborative content. This presentation will examine how the cohesive quality of Web 2.0 technology can be used to connect a college with its community.

Flickr is a photo-sharing website where anyone can upload and tag photos, browse others' photos, and add comments and annotations. Users can create photo sets and collections to manage content and participate in topical groups to cultivate a sense of community. Although Flickr is ostensibly for photos, the site might more aptly be described as a venue for sharing experiences and building relationships. The site provides the tools, but the value derives from the contributions of the user community -- photos, comments, ratings, and organization -- and the connections that the site facilitates between individuals. In this way, Flickr embodies what has come to be known as Web 2.0 technology.

The "7 Things You Should Know About..." series from the EDUCAUSE Learning Initiative (ELI) provides concise information on emerging learning technologies. Each brief focuses on a single technology and describes what it is, where it is going, and why it matters to teaching and learning. Use these briefs for a no-jargon, quick overview of a topic and share them with time-pressed colleagues.
In addition to the "7 Things You Should Know About..." briefs, you may find other ELI resources useful in addressing teaching, learning, and technology issues at your institution. To learn more, please visit the ELI Resources page.

This research bulletin examines the wiki philosophy and how it fits within the Web 2.0 context. While wikis offer a number of benefits for supporting knowledge creation in collaborative groups, the literature suggests a strong need to establish conventions to enable long-term success. Based on an extensive literature review, the results of a research project into blog and wiki use in Australian libraries, and evaluations of the wiki installation of the RUBRIC Project sponsored by the Australian Commonwealth Department of Education, Science, and Training, the bulletin also examines how wiki technology can enable the online collaborative process.

Citation for this work: Watson, Kate, and Chelsea Harper. "Supporting Knowledge Creation: Using Wikis for Group Collaboration" (Research Bulletin, Issue 3). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

This research bulletin offers representative examples of social software in action within IT organizations at three institutions -- Duke University; the University of California, San Diego; and the University of Washington. It illustrates ways in which social software tools enhance staff communication and collaboration, and how the tools can support more robust applications such as content management systems.