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Achieving Alignment Through Strategic Information Technology Management at The University of Memphis

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Title:

Achieving Alignment Through Strategic Information Technology Management at The University of Memphis (ID: ECS0402)

Author(s):

Phil Goldstein (University of Pennsylvania)

Origin:

Documents Contributed by ECAR, Case Studies (04/26/2004)

Type:

Articles, Papers, and Reports

Abstract:

This case study explores the processes and structures put in place by the first chief information officer of The University of Memphis in order to align its information technology organization with institutional goals. It provides an in-depth look at information technology governance, planning, performance management, and metrics as they relate to leading and managing an IT organization.

View this resource:

http://www.educause.edu/ir/library/pdf/ers0403/cs/ECS0402.pdf

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