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Message Text:

TechConnect: Student-to-Student Technical Help

Added by the EDUCAUSE Librarian

Title:

TechConnect: Student-to-Student Technical Help (ID: EDU05138)

Author(s):

J. Keith Fowlkes(duplicate) (The Ohio State University Newark Campus), Katarzyna Manulik (The Ohio State University Newark Campus), and Debra G. Smith (The Ohio State University Newark Campus)

Origin:

Presented at EDUCAUSE Annual Conferences (10/19/2005)

Type:

Presentations/Speeches

Abstract:

TechConnect is an innovative student-to-student distributed help desk focused on student needs. The TechConnect coordinators are student employees who work in campus labs and provide technical help, answer questions about registration and financial aid, and assist students to fulfill class assignments that incorporate technology.

View this resource:

http://www.educause.edu/ir/library/powerpoint/EDU05138.pps