| Abstract: | The self-service environment of the 21st century has created a new set of challenges in managing course enrollment and over enrollment. Instructors and department heads have always had a great deal of control over who is enrolled in a particular class. At University of Connecticut, however, the initial electronic enrollment program made it easy to "go around" the many checks that were in place. With the manual system, when students filled out forms and gathered signatures, many people were involved in the enrollment trail. Electronic registration had allowed instructors to override any or all of the academic requisites. The School of Business found instructors had bypassed a requisite, which required students to lease a particular notebook computer to enroll in a class, and wanted to close such gaps.
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