Send to Friend | EDUCAUSE CONNECT

From	To
Email: * First Name: Last Name: Send a copy to myself	Email: * First Name: Last Name:

Library Item from EDUCAUSE CONNECT

Message Text:

The Three-Continent, 24-Hour Help Desk: An Academic First?

Added by the EDUCAUSE Librarian

Title:

The Three-Continent, 24-Hour Help Desk: An Academic First? (ID: EQM0219)

Author(s):

Source:

Origin:

Type:

Abstract:

Taking advantage of time differences around the world permits four universities to share help-desk services and provide 24-hour support to users.

View this resource: