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The Four Pillars: A Framework for Improving IT Management

Added by the EDUCAUSE Librarian
Title:The Four Pillars: A Framework for Improving IT Management (ID: EQM0546)
Author(s):Anne Scrivener Agee (Connecticut State University System)
Origin:EDUCAUSE Quarterly Articles (2005)
Type:Articles, Papers, and Reports
Abstract:

An agreed-upon framework of competencies expected of managers supports the IT organization in its role of change agent on campus.

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