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On Taking Our Own Medicine
Added by the EDUCAUSE Librarian
Title:On Taking Our Own Medicine (ID: ERM05614)
Author(s):John W. McCredie (University of California, Berkeley)
Origin:EDUCAUSE Review Articles (2005)
Type:Articles, Papers, and Reports
Abstract:

The author discusses his experiences with various forms of technology and the user support help he experienced when the systems encountered problems.

View this resource:
http://www.educause.edu/ir/library/pdf/ERM05614.pdf
http://www.educause.edu/er/erm05/erm05614.asp
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