| Abstract: | Adoption of blogs, wikis, tagging, bookmarking services, folksonomies, social networking software, and media-oriented services (e.g., podcasting) has been extraordinary over the past few years. Information technology strategists must assess this "social software" to understand its applicability within higher education. Burton Group believes that the intersection of multiple trends across consumer and enterprise markets will have long-term implications (e.g., informal learning and community building). This Burton study presents issues, trends, analysis, recommendations, and details. |