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Voluntary Counter-Reformation: Stepping Up to the Challenge

Added by the EDUCAUSE Librarian

Title:

Voluntary Counter-Reformation: Stepping Up to the Challenge (ID: ERM0741)

Author(s):

William H. Graves (SunGard Higher Education)

Origin:

EDUCAUSE Review Articles (07/06/2007)

Type:

Articles, Papers, and Reports

Abstract:

U.S. higher education faces an externally led reformation. Disciplined leadership and innovation through IT-enabled service process redesign are the keys to measurably improving institutional productivity, performance, and educational outcomes.

View this resource:

http://www.educause.edu/ir/library/pdf/ERM0741.pdf

http://www.educause.edu/apps/er/erm07/erm0741.asp