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Blog entry from EDUCAUSE CONNECT

data recovery from crashed drive

Created by Scott Crevier (St. Norbert College) on July 18, 2005
Five weeks ago, I returned from a one week vacation to find a dead hard drive in my computer. It's a standard DiamondMax Plus 8 40GB drive that came with my HP/Compaq WinXP Pro system. When I booted up, it just did some clicking and said that the drive had 0 MB on it. We have since sent the drive to DriveSavers for recovery, but they were not able to recover any data.

I think they normally charge a couple hundred dollars for an attempt fee, but for us, they charged nothing because we're an educational institution. The recovery fee was estimated at $1700. So, since they would not get any payment unless they recovered data, and since they sent it back with no results, I'm assuming that my chances are slim at finding someone who can recover the data. We've now sent two such drives to DriveSavers with no luck. I'm wondering if anyone else has had any luck in this area, with DriveSavers or anyone else.

(I've spent the past 5 weeks building a new life on my new hard drive. I've been working here for a year and a half and no, I didn't have any backup of any kind. It's like being a new employee again. No e-mail. No bookmarks. I've already heard it all from my loving and caring colleagues here at SNC, so don't start.)