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Information Technology Management and Leadership
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IT Effectiveness
> Service Assessment
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Parent Terms
IT Effectiveness
Service Assessment
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Sep 2008
Sep 1998
This EDUCAUSE Taxonomy Term has 14 items and was last updated on November 30th, 2007 (280 days ago).
Primary Publications
Podcasts tagged with this topic
EDUCAUSE | Podcasts and Service Assessment
Podcast: An Interview with Albert DeSimone, University of Georgia - Assessing the Effectiveness of a Portal Solution
(07/12/2007)
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Wiki
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Blogs
Links from EDUCAUSE Connect
EDUCAUSE | Service Assessment
Podcast: An Interview with Albert DeSimone, University of Georgia - Assessing the Effectiveness of a Portal Solution
(07/12/2007)
EDUCAUSE Enterprise 2006. Summary: IT Providers and Customers: Where You Stand Depends on Where You Sit
(06/05/2006)
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Conference Resources
National Events
EDUCAUSE Annual
EDUCAUSE | Presented at EDUCAUSE Annual Conferences and Service Assessment
The e-Framework for Education and Research
(11/30/2007)
Service Quality Assessments with Higher Education TechQual+
(10/30/2007)
Visualizing the Institutional Value of Information Services
(10/30/2007)
ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes
(10/18/2006)
Using Sound Bites to Support IT
(10/18/2006)
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Featured Events
Presented at NERCOMP Conferences
Why Services Matter: Building Your Value Story and Business Case
(03/21/2007)
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