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Service Assessment

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Sep 2008

Sep 1998

This EDUCAUSE Taxonomy Term has 14 items and was last updated on November 30th, 2007 (280 days ago).

Primary Publications

Podcasts tagged with this topic

EDUCAUSE | Podcasts and Service Assessment

Podcast: An Interview with Albert DeSimone, University of Georgia - Assessing the Effectiveness of a Portal Solution (07/12/2007)

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Community Resources

Wiki

Blogs

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EDUCAUSE | Service Assessment

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Conference Resources

National Events

EDUCAUSE Annual

EDUCAUSE | Presented at EDUCAUSE Annual Conferences and Service Assessment

The e-Framework for Education and Research (11/30/2007)
Service Quality Assessments with Higher Education TechQual+ (10/30/2007)
Visualizing the Institutional Value of Information Services (10/30/2007)
ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes (10/18/2006)
Using Sound Bites to Support IT (10/18/2006)

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Featured Events

Presented at NERCOMP Conferences

Why Services Matter: Building Your Value Story and Business Case (03/21/2007)

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