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RE: Small-Scale IP-Based TV Services

Posted By Rick Osterberg 04-19-2024 07:41:54 AM
Found In Egroup: Communications Infrastructure and Applications \ view thread

We dropped on-campus cable a few years ago, and currently don't do anything official for streaming or other TV services. Generally, students have figured things out on their own. For something on the official level, for common area TVs, etc., my thought would be to approach this like you were a sports ...

RE: VMware price increase

Posted By Rick Osterberg 04-11-2024 07:30:50 PM
Found In Egroup: CIO \ view thread

So it's clearer and clearer that either (a) your school has received a significant price increase for VMware recently, or (b) your school will soon receive a significant price increase for VMware. Right now, we're (b). We've been reducing our on-premise footprint steadily for the past 5 years, but ...

RE: AI-Based Security Cameras

Posted By Rick Osterberg 04-08-2024 02:34:36 PM
Found In Egroup: CIO \ view thread

I'll give another plug for Verkada cameras. We started installing Verkada about 5 years ago, and have been pleased. We're not really leveraging the AI capabilities at this point (not a strong need case yet), but from a basic technology perspective, they're pretty solid and set-and-forget. -Rick __ ...

RE: Help with resizing our current data center

Posted By Rick Osterberg 03-08-2024 08:27:05 AM
Found In Egroup: CIO \ view thread

In addition to some co-lo options, you might also consider where you have some other space tucked around campus, and spread things around. We have been migrating most of our services to cloud like the rest of the world. For some of the few things left, we have found that we have a few network data closets ...

RE: MFA

Posted By Rick Osterberg 12-15-2023 07:40:21 AM
Found In Egroup: Cybersecurity \ view thread

The best thing we did when rolling out MFA was to setup a testing app that required tight MFA. So before all of the "critical" apps started requiring MFA for anyone, we told folks to go try to login to App XYZ, which would force an MFA authentication. If it worked, then there was confidence that MFA ...

RE: Crowdstrike

Posted By Rick Osterberg 11-17-2023 07:36:53 AM
Found In Egroup: Cybersecurity \ view thread

We are also a Crowdstrike Falcon Complete school and are pleased. We're pretty small, and don't have any dedicated IT security staff, so being able to lean on the Falcon Complete team to be the extra set of eyes, ears, and hands, has offered some decent peace-of-mind. Fortunately, most of our alarms ...

Jenzabar: Executive leadership turnover news

Posted By Rick Osterberg 11-14-2023 08:02:00 PM
Found In Egroup: CIO \ view thread

Hi all, For Jenzabar schools out there - how is everyone reacting to the news drop on Friday afternoon from Jenzabar about their executive leadership turnover? Jenzabar Announces New Executive Leadership to Support Continued Growth and Innovation It appears that co-founder, CEO, and President Ling ...

RE: ID card recommendations/references sought

Posted By Rick Osterberg 11-14-2023 12:49:48 PM
Found In Egroup: Small Colleges \ view thread

At our campus, we use CCure (SoftwareHouse/Tyco) for card access. We have around 100 doors on around 16 different control panels around campus. There are also a bunch of emergency pull cords (in bathrooms, for example), and some other monitored doors that have keyswitches to disable silent alarms. (I.e., ...

RE: How do you manage email/accounts for people who are both student and employee?

Posted By Rick Osterberg 11-01-2023 08:46:51 AM
Found In Egroup: Identity and Access Management \ view thread

We are smaller than the average bear, so "N" is lower, but we have all accounts in the same domain/system/etc. One account per person. We previously had everyone in a single AD domain, but assigned primary email addresses as first.last@olin.edu for employees, and first.last@students.olin.edu for students. ...

RE: Digital Equity/Laptops for all incoming students

Posted By Rick Osterberg 10-02-2023 08:01:22 PM
Found In Egroup: CIO \ view thread

We have had a first-year laptop program for many years. We're an engineering-focused school, so we have pretty hefty compute needs, as every single first-year student uses SolidWorks in class. (Our first-year laptop this year was a Dell Mobile Precision 3581, configured with i7-13800H, NVIDIA RTX A1000, ...

RE: Blue Light Phones

Posted By Rick Osterberg 09-25-2023 12:32:54 PM
Found In Egroup: Communications Infrastructure and Applications \ view thread

Chiming in on this – We are a small campus, and have around 20-25 blue light phones. They're all currently analog copper direct to Verizon, using Talkaphone units. (We happen to have a mix of emergency-button-only, and some with a dialpad.) The units are dying, and our wiring is dying anyways, and we're ...

RE: Password Reset Portal

Posted By Rick Osterberg 09-04-2023 07:05:27 PM
Found In Egroup: CIO \ view thread

We are a hybrid AD on prem with Azure AD. We have been using Netwrix for password resets for a long time, but are starting a slow migration to Azure AD self-service password reset (SSPR) since we have authentication and MFA through Azure AD. -Rick

Instructure/Canvas pricing increases

Posted By Rick Osterberg 07-28-2023 12:31:00 PM
Found In Egroup: CIO \ view thread

Hi everyone, Is anyone else on a renewal cycle this summer for Canvas/Instructure (we use their hosted model) licensing? Our license is up for renewal this summer, and our renewal pricing is showing a 10% increase on year 1, then a 7% increase on year 2, and a 5% increase on year 3, for a staggering ...

MacOS management in Microsoft environment

Posted By Rick Osterberg 03-29-2023 12:16:00 PM
Found In Egroup: Microsoft Tools in Education \ view thread

Hi everyone, We're just starting to explore future directions for endpoint device management. We're a Windows-heavy environment, with Microsoft 365 services, Azure AD, etc. In particular I'm wondering what folks have found best for management of MacOS laptops, and particularly experiences of managing ...

Jenzabar CX schools: reaction to sunset date

Posted By Rick Osterberg 01-04-2023 09:21:00 AM
Found In Egroup: CIO \ view thread

Happy New Year, everyone. A message for schools that are still using Jenzabar CX for ERP -- Wondering what the various reactions have been to Jenzabar's "sunset date" announcement of June 30, 2024 for the product? We knew that this day would come, eventually, which is why we've been exploring future ...

Anyone using LiquidFiles with Azure AD / provisioning

Posted By Rick Osterberg 12-08-2022 03:27:00 PM
Found In Egroup: Microsoft Tools in Education \ view thread

Hi everyone, We are a M365/Exchange Online/Azure AD shop. I'm in search of a suitable solution for more secure email messages and secure attachment transfer. Dual goals of keeping data secure in transit, but also having 'moderate' confidential information (such as student record sorts of info), as ...

RE: Hardware refresh

Posted By Rick Osterberg 12-02-2022 12:13:20 PM
Found In Egroup: CIO \ view thread

We aim to replace desktop (laptop) hardware on a 4-year cycle. Keyboards and mice tend to be as needed. Displays often do a double-cycle, or as needed. For example, we recently changed our standard so that folks can have two displays if they want. We're making those changes as we go around to replace ...

RE: Digital Signage Platforms

Posted By Rick Osterberg 11-14-2022 09:31:04 AM
Found In Egroup: Digital Signage \ view thread

Hi everyone, On the platforms thread... has anyone successfully used Zoom Digital Signage in a production environment? We have a very limited digital signage setup using a legacy Axis TV setup (which is terrible), and I'm exploring alternatives. The advantage of Zoom is that it's effectively free, and ...

RE: Transition of email account- student to employee

Posted By Rick Osterberg 10-17-2022 01:13:18 PM
Found In Egroup: Identity and Access Management \ view thread

Similar here... The account and how you login is your identity and authentication. What you are authorized to do with that will change based on your status. One exception to this rule is that if you're an IT person with elevated system privs, we create separate accounts for those elevated privs. -Rick ...

RE: Cell Phone Policy

Posted By Rick Osterberg 10-06-2022 10:22:04 AM
Found In Egroup: CIO \ view thread

We were previously on a stipend model that had been around for awhile, but we are now moving away from cell phone stipends. For the most part, the beneficiaries of the stipends were (a) bunches of IT folks, and (b) institution executive leadership. Everyone has a cell phone, and they virtually all have ...

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