Posted By
Lee Jones
03-28-2024 05:15:30 PM
Found In
Egroup:
Instructional Technologies
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Mt. SAC uses Freshservice. We didn't have SNow money :-p PRO: Ticketing is good, price is OK, workflow automations are good, API is robust. Has PM and CAB built-in. Can separate "teams" for HR, Facilities, IT. CON: Inventory is "meh". Price is rising as they gain more market. ------------------------------ ...
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