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Mark Wehrle

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Logging and retention of call detail records

Posted By Mark Wehrle 10-26-2023 08:48:00 AM
Found In Egroup: Communications Infrastructure and Applications \ view thread
Hi all, I'm reaching out to determine who is keeping or logging call detail record (CDR) for their on-prem or UCaaS services? If so, what is your retention period and how do you handle data for reporting (call counts or destination etc), and for security incidents (e.g. harassment calls etc)? Do ...

RE: Blue Light Phones

Posted By Mark Wehrle 09-27-2023 07:40:08 AM
Found In Egroup: Communications Infrastructure and Applications \ view thread
Hi all, Some feedback from Penn. We've been looking into options for replacing POTS and other types of circuits on our legacy Centrex service. We like the idea of the analog to LTE/Ethernet units, and some of these other ideas with gateways in dmarc locations plus the Ooma product look interesting. ...

RE: Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-15-2023 12:36:31 PM
Found In Egroup: Network Management \ view thread
Good afternoon all, This is just a reminder about our survey. Thus far we only have 25 full responses and 15 partial responses. We attribute this response rate to staff schedules this time of year and perhaps people need assistance from their colleagues. Thus we are extending the survey through close ...

RE: Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-15-2023 12:33:52 PM
Found In Egroup: Wireless Local Area Networking \ view thread
Good afternoon all, This is just a reminder about our survey. Thus far we only have 25 full responses and 15 partial responses. We attribute this response rate to staff schedules this time of year and perhaps people need assistance from their colleagues. Thus we are extending the survey through close ...

RE: Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-15-2023 12:31:00 PM
Found In Egroup: Communications Infrastructure and Applications \ view thread
Good afternoon all, This is just a reminder about our survey. Thus far we only have 25 full responses and 15 partial responses. We attribute this response rate to staff schedules this time of year and perhaps people need assistance from their colleagues. Thus we are extending the survey through close ...

Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-09-2023 09:40:00 AM
Found In Egroup: Wireless Local Area Networking \ view thread
Good morning all, This is just a reminder about our survey. Thus far we only have 14 full responses and some partial responses. If you have not had a chance to do so, please try to take the time to take and complete the survey by next Monday May 15th which will take less than 10 minutes to complete. ...

Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-09-2023 09:40:00 AM
Found In Egroup: Network Management \ view thread
Good morning all, This is just a reminder about our survey. Thus far we only have 14 full responses and some partial responses. If you have not had a chance to do so, please try to take the time to take and complete the survey by next Monday May 15th which will take less than 10 minutes to complete. ...

Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-09-2023 09:36:00 AM
Found In Egroup: Communications Infrastructure and Applications \ view thread
Good morning all, This is just a reminder about our survey. Thus far we only have 14 full responses and some partial responses. If you have not had a chance to do so, please try to take the time to take and complete the survey by next Monday May 15th which will take less than 10 minutes to complete. ...

Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-02-2023 10:27:50 AM
Found In Egroup: Wireless Local Area Networking \ view thread
Good afternoon all, This is a cross post to gain as much feedback as possible on our survey. My apologies to those receiving multiple copies of this email. We want to bring the following survey to your collective attention. The Communications Infrastructure and Applications (CIA) CG is sponsoring ...

Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-02-2023 10:27:00 AM
Found In Egroup: Network Management \ view thread
Good afternoon all, This is a cross post to gain as much feedback as possible on our survey. My apologies to those receiving multiple copies of this email. We want to bring the following survey to your collective attention. The Communications Infrastructure and Applications (CIA) CG is sponsoring ...

Survey on Billing for IT Services Running May 2nd through May 15th

Posted By Mark Wehrle 05-02-2023 10:14:00 AM
Found In Egroup: Communications Infrastructure and Applications \ view thread
Good afternoon all, We want to bring the following survey to your collective attention. The Communications Infrastructure and Applications (CIA) CG is sponsoring this survey to gather institutional financial approaches to paying for and life cycling key telecom equipment and services. The Network Management ...

Survey on Billing for IT Services May 2nd through May 15th

Posted By Mark Wehrle 05-02-2023 10:12:07 AM
Found In Announcements
Good afternoon all, We want to bring the following survey to your collective attention. The Communications Infrastructure and Applications (CIA) CG is sponsoring this survey to gather institutional financial approaches to paying for and life cycling key telecom equipment and services. The Network ...

RE: Where are you on your DR/BC journey?

Posted By Mark Wehrle 04-26-2023 02:16:10 PM
Found In Egroup: IT Disaster Recovery and Business Continuity \ view thread
Hi Taj – thanks for kicking this off. I'll answer below. Hi all – At Penn we are pretty far along on our BC/DR efforts. We use Sungard for offsite recovery and are reworking our recovery services strategy. How long have you been on this journey? We've been at this since mid 1990's Do you ...

RE: Conference Calling Solution needed

Posted By Mark Wehrle 09-27-2022 07:45:03 AM
Found In Egroup: Communications Infrastructure and Applications \ view thread
MS Teams will also support dial in (assuming you have the license for the end user who is setting up the call). We have some use for call in bridge for out of band communications during outages. Right now we use Verizon but are getting out of that. We have Zoom and Teams etc. Some of the challenges that ...

RE: Emergency Notification Search

Posted By Mark Wehrle 11-03-2021 09:30:59 AM
Found In Egroup: Communications Infrastructure and Applications \ view thread
Penn DPS uses MIR3 for emergency alerts as part of its UPENN-Alert service. They also have Rave Guardian for a virtual/remote escort service for students that traverse the campus and want to use it. --Mark Wehrle Phone: (215) 898-9664 Technical Director, ISC TS Unified Communications & Collaboration ...