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Wow, Kevin, the Univ of Richmond sounds just like UTHSC! We implemented TDX last year (rebranding it as TechConnect) and have an ITS Use category that is closed to everyone except IT. We need to do a lot of work on our KB – right now, our biggest obstacle seems to be getting users to actually use ...

Wow, you guys – I am so impressed with the SharePoint hubs! We have SharePoint and by "have," I mean we have it but have not even begun to use it like you guys. Right now, we use it for file sharing and that's about it, so I am so excited to see examples of what can be done! Libby Pelham Lean Six ...

I've been reading everyone's comments and would love to participate in a Zoom call, if you have one. We just started using TeamDynamix in July for our service catalog and knowledge base. We moved what few articles we had over from the web (although we have created more since then) and moved our service ...