IT Support Services

Hi - we are looking to move to a cloud based vendor for our call center software (used by our Service Desk and Enrollment Management). TalkDesk is a finalist. Anyone using TalkDesk and willing to share ...

Not us, but we don't deploy Zoom to classrooms, just to employees and to student loaner laptops. Two possibilities come to mind: if you are using a product like Deep Freeze, that might cause it ...

Mark: We install Zoom using the ZoomInstallerFull.msi with a few switches. It updates for the computer. We also use SSO so maybe that's different in your environment? Marla ...

What ITSM solution do you utilize? I know in TeamDynamix there is a way to make a custom HTML module that would allow you to add whatever links you want and you can add it to your technician's dashboards ...

Each Analyst on our Service Desk team has their own preference for tracking and managing their bookmarks. Can someone recommend a good bookmark manager that an entire team can jointly use across the Service ...