IT Support Services

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Latest Discussions

  • Dear Colleagues, Just a friendly reminder if you missed the announcement for this highly anticipated event. The service catalog/portal continues to be a hot topic so you won't want to miss this ...

  • We are currently using JAMF to manage Mac OS, IOS and atvOS devices. We have found while there are advantages to using one system to manage all, JAMF does a much better job with Apple. It was designed ...

  • Thank you, Bradley; this information is very helpful. Best, Darren Moses. ------------------------------ Darren Moses Director of Client Services and Engagement New York Institute of Technology ...

  • Who no longer accepts email help request for IT support at your central help desk? How did that go with your user base? Dwight Snethen Executive Director, End User Experience ITaP ...

  • Hi Darren, At Dartmouth, we are on a similar hunt and currently have narrowed our vendor search down to 4 candidates (Blackboard/Anthology, Black Belt Health, Buchanan Technologies, & Coforge). Here ...

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