EDUCAUSE2006 Podcast: Lessons in Student-Centered Service Design

In this 43-minute recording from the 2006 EDUCAUSE Annual Conference, we'll hear from Isabella O'Neill, Jason Snyder, Lisa Veloz, and Jean Zappe in a session entitled Tell Us What You Want: Lessons in Student-Centered Service Design. They will share how Bucknell University has reached out to students through formalized outreach efforts to find out what students want to see on campus.