Terms and Conditions

Updated July 2, 2026

Welcome to EDUCAUSE Connect

EDUCAUSE Connect is the place for EDUCAUSE members to connect and collaborate with fellow higher education technology professionals. The Connect platform is intended for professional discussion, knowledge sharing, and community engagement.

To ensure a positive experience for all, please take a moment to review the following guidelines. If you have questions, please contact us. 

Governing Policies

Participation in Connect is subject to the following policies:

• EDUCAUSE Membership Policy: Includes an overview of our membership, including categories
• EDUCAUSE Member Code of Conduct: Includes our expectations for behavior, professionalism, and respectful engagement
• EDUCAUSE Terms of Use: Includes our legal terms and platform use
• EDUCAUSE Privacy Notice: Includes data use and protection
• EDUCAUSE Event Policies: For online events where applicable
• Higher Logic Privacy Policy: Includes all data on the platform

These policies apply in full for use of Connect, and they define expected behavior, legal terms, and data use; Connect-specific expectations are outlined below. 

Participating with Connect

Appropriate Use

• Use Connect to exchange knowledge and solve problems together: Ask questions, share experiences, and exchange ideas relevant to advancing work in higher education technology. If you’re looking for a job or recruiting for one, please use the Career Center rather than posting in Connect.
• Add value when sharing external resources: When sharing external resources, include a brief summary or your own key takeaways in your post. Posts that add context and invite discussion help make Connect more valuable for everyone.
• Share responsibly: As part of supporting community engagement, members may share relevant EDUCAUSE resources; products, services, or opportunities associated with an EDUCAUSE member higher education institution; as well as products, services, or opportunities provided by any other entity so long as EDUCAUSE staff have approved the message. Product references are acceptable as a response to a request or sharing an experience, but see commercial activity under the Unacceptable Use section for additional guidelines. 
• Share your posts with the most relevant communities: Post content to the most relevant Community Group(s) (limit cross-posting to no more than two groups).
• Surveys: Informal professional opinion surveys, usage surveys, or relevant academic research studies are acceptable but should be brief and not conflict with any official EDUCAUSE surveys. Summary data should always be shared with the community that was surveyed. 

Community Governance

Participation in Connect, including Community Group leadership roles, is a member benefit.

• Community Group leaders are expected to participate in Group Leader onboarding and follow established community management practices.
• Community Group leaders and members may not establish or support partnerships, sponsorships, or other external business relationships on behalf of their group without EDUCAUSE approval.
• Community Group Leaders may use member data only for community engagement purposes

Unacceptable Use

• Commercial Activity: Connect is not a marketing or lead-generation channel and may not be used for revenue generation. Communications may only promote products, services, or opportunities as described in the Appropriate Use section. Impermissible activity includes but is not limited to: 
  • Promotional or advertising messages
  • Product marketing, sales outreach, or press releases
  • Posts intended to collect leads (e.g., gated content, webinar registrations, mailing lists)
  • Direct collection of member contact information for commercial use

Members may share product experiences or recommendations only in response to questions or as part of professional discussion, provided that such feedback is not commercial self-promotion. EDUCAUSE may, at its discretion, provide information about EDUCAUSE resources or EDUCAUSE Partner opportunities or offerings.

• Data and Platform Use: In addition to the EDUCAUSE Privacy Policy, Connect users may not:
  • Scrape, harvest, or extract profile or community data
  • Misuse access to member data or community reporting tools
    

Media and Content Use

Media professionals who are EDUCAUSE members may participate in Connect to stay informed and engage with the community.

• Participation must be transparent; media representatives should clearly identify their affiliation in posts.
• Community Groups may not be used to solicit contributors, interviews, or content for external publications, though follow-up with individuals is permitted.
• Discussion posts may not be quoted or republished without the author’s explicit permission.
• When community discussions inform published content, media representatives are expected to attribute “EDUCAUSE Community Groups” as the source.

Enforcement

EDUCAUSE reserves the right, in its sole discretion, to take action in response to violations of these Terms or other applicable EDUCAUSE policies, including, but not limited to:

• Issuing written warnings
• Moderating or removing content
• Restricting or terminating access to Connect
• Taking action under other EDUCAUSE policies, including membership or event participation restrictions

Violations should be reported using platform tools (flag the post) and submitting this form with specifics of the violation. Reports are handled confidentially.