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 <title>EDUCAUSE | IT Governance</title>
 <link>http://connect.educause.edu/browse/content/blog/250</link>
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  <itunes:subtitle>events, concepts, and conversation from EDUCAUSE</itunes:subtitle>
  <itunes:author>The EDUCAUSE Podcast Crew</itunes:author>
  <itunes:summary>EDUCAUSE is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology.  Our podcasts provide information about a range of topics including Leadership, Policy and Law, Teaching and Learning, Emerging Technologies, Open Source, Research Computing, Cyberinfrastructure, and Digitial Libraries. </itunes:summary>
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  <itunes:category text="Education">
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 <description>Recent blog entries tagged with IT Governance.</description>
 <language>en</language>

<item>
 <title>Information Technology Challenges at NASA, Michael Bolger, CIO, Kennedy Space Center, NASA</title>
 <link>http://connect.educause.edu/display/46867</link>
 <description>&lt;p&gt;&lt;strong&gt;Information Technology Challenges at NASA&lt;br /&gt;Michael Bolger, CIO&lt;br /&gt;NASA Kennedy Space Center&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Opening General Session&lt;/p&gt;&lt;p&gt;2008 Southeast Regional Conference&lt;br /&gt;Jacksonville, FL&lt;br /&gt;2 June 2008&lt;/p&gt;&lt;p&gt;This keynote presentation discussed the current IT environment at NASA and the IT challenges that the agency faces as it moves into a new era of space exploration. The CIO from the Kennedy Space Center discussed new strategic directions and supporting initiatives being implemented across the agency to enable future mission success.&lt;/p&gt;&lt;p&gt;NOTES&lt;/p&gt;&lt;p&gt;Michael Bolger began his comments by noting that he had visited the EDUCAUSE website and had seen from the 2008 Current IT Issues Survey that Higher Education and NASA have very similar issues and challenges. NASA has had a long affiliation with universities and colleges and there is a core alliance with university researchers. &lt;/p&gt;&lt;p&gt;NASA itself is quite complex. Bolger has been with NASA since he was a coop student. NASA started naming CIOs about the same time that Higher Education began to do so. His office is now staffed with 140 civil servants plus 500 contractors. &lt;/p&gt;&lt;p&gt;It takes too many resources to send each person into space now. Earth is the most suitable planet in the solar system for humans. Bolger quoted Stephen Hawking who said he didn&#039;t &amp;quot;think the human race will survive the next thousand years, unless we spread into space. There are too many accidents that can befall life on a single planet. But I&#039;m an optimist. We will reach out to the stars.&amp;quot; &lt;/p&gt;&lt;p&gt;&lt;strong&gt;About NASA&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;The current mission of NASA includes&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Space Shuttle - Only 10 missions left for the shuttle &lt;/li&gt;	&lt;li&gt;Complete the international space station.&lt;/li&gt;	&lt;li&gt;Develop balance over the program of science exploration and aeronautics&lt;/li&gt;	&lt;li&gt;Crew exploration vehicle&lt;/li&gt;	&lt;li&gt;Encourage appropriate partnerships for continued work&lt;/li&gt;	&lt;li&gt;Establish lunar return program having the maximum possible utility for later missions to Mars and other destinations&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;NASA has four directorates:&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Space operations&lt;/li&gt;	&lt;li&gt;Aeronautics research&lt;/li&gt;	&lt;li&gt;Science&lt;/li&gt;	&lt;li&gt;Exploration systems&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;While there is one NASA it is made up of a number of key centers including&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Johnson Space Center in Texas&lt;/li&gt;	&lt;li&gt;Kennedy Space Center in Florida&lt;/li&gt;	&lt;li&gt;Marshall Space Flight Center in Alabama&lt;/li&gt;	&lt;li&gt;Jet Propulsion Lab [JPL] in California&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;All are spending more time on exploration.&lt;/p&gt;&lt;p&gt;Kennedy sits on a wildlife preserve with a 3 mile long runway and it supports 4 missions with 1500 people - only 2000 of whom are civil servants. Cape Canaveral rocket row is adjacent to KSC. Being on a wildlife preserve has its own set of issues.&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Space Shuttle&lt;/li&gt;	&lt;li&gt;International Space Station&lt;/li&gt;	&lt;li&gt;Launch Services - for non-NASA flights&lt;/li&gt;	&lt;li&gt;Constellations supports manned space flight&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;KSC&#039;s economic impact = $1.7 billion injected into Florida&lt;/p&gt;&lt;p&gt;Bolger showed us photos of the Space Shuttle, Delta2, Atlas5, and Delta4 heavy rockets, and the lab for the Space Shuttle.&lt;br /&gt;KSC processes payloads from all over the world. &lt;br /&gt;They also support airshows by the Air Force Thunderbirds.&lt;br /&gt;He talked briefly about the Phoenix mission, the discovery of what looks like ice under dirt, and mentioned that there was surprise at the hilliness of the Mars terrain.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Transforming IT to enable NASA&#039;s Mission&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Bolger remarked again of the parallels in mission and challenges in our missions and his.&lt;br /&gt;We both provide the computer and infrastructure for others to do their work and we have a similar set of challenges.&lt;/p&gt;&lt;p&gt;NASA is a complex organization. Across NASA there are 18K civil servants and 44K contractors&lt;br /&gt;They have a budget of $2.2 billion annually which is 13% of NASA&#039;s budget&lt;br /&gt;There are 8 thousand websites ~4 thousand are public &amp;amp; ~4 thousand are internal&lt;br /&gt;For the first time they are moving towards a centralized email system which will need to handle 530 thousand messages per day to 38 thousand accounts.&lt;/p&gt;&lt;p&gt;Each center has an IT unit and many of the individual projects do as well. Most of the project IT units have their own CIO.&lt;/p&gt;&lt;p&gt;There are 80K desktops, 3 WAN with 6 million IP addresses, 80 connections to different ISPs, and 200 connections to universities and partners&lt;/p&gt;&lt;p&gt;Budget&lt;/p&gt;&lt;p&gt;NASA gives the IT units 13% of the budget compared to a 7-0% average for other federal government units. Aerospace and defense units typically receive 3.5-4.5%.&lt;/p&gt;&lt;p&gt;While complexity of IT has grown over 40 years there were no CIOs until 10 years ago. These CIOs support&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Institutional IT&lt;/li&gt;	&lt;li&gt;Program IT&lt;/li&gt;	&lt;li&gt;Mission directorate&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;They have not had enterprise-wide IT. Enterprise architecture is not optional of course, every enterprise has one. However, some were planned and others just happened.&lt;/p&gt;&lt;p&gt;Issues/challenges&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Security vulnerabilities&lt;/li&gt;	&lt;li&gt;Infrastructure inhibits cross-center collaboration and it doesn&#039;t integrate well&lt;/li&gt;	&lt;li&gt;Significant proliferation of tools and a lack of standards to enable integration&lt;/li&gt;	&lt;li&gt;Lack of visibility into NASA IT investments, and inadequate controls on IT spending&lt;/li&gt;	&lt;li&gt;Inconsistent understanding of how IT is managed at NASA , ie, what is the role of the CIO&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Key principles that they work by are&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;IT serves the NASA mission&lt;/li&gt;	&lt;li&gt;Buy what they can - business/mission processes and information across organizational boundaries&lt;/li&gt;	&lt;li&gt;Implement technology to achieve efficiencies and ensure they are efficiently implemented&lt;/li&gt;	&lt;li&gt;Security IT solutions&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;They have set up strategic teams to make decisions about&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;CIO role - the overall role within the organization&lt;/li&gt;	&lt;li&gt;Finance - increased visibility and controls&lt;/li&gt;	&lt;li&gt;Infrastructure - consolidation wherever possible&lt;/li&gt;	&lt;li&gt;Governance - they need a process to make decisions&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;[They are currently running over 2500 applications across the organization]&lt;/p&gt;&lt;p&gt;Role of CIO has been decided to be compliance, alignment, and service delivery&lt;br /&gt;Highly specialized IT for mission (program specific things) are not on the list of responsibilities. Applications belong to science and engineering, project management, business management, in other words, the CIOs won&#039;t tell the CFOs to use SAP or not.&lt;/p&gt;&lt;p&gt;The CIOs are responsible for data centers, communications, infrastructure applications, and end user integration. Their core is comprised of overall governance &amp;amp; policy, enterprise architecture, IT security, relationship management, resources management, innovation management, service management &amp;amp; delivery (ops), project management (development), and performance management.&lt;/p&gt;&lt;p&gt;NASA&#039;s IT is a service provider who handles governance structure and priorities.&lt;/p&gt;&lt;p&gt;They have a Strategy and Investment Board which is director level with senior stakeholders and this is the board that makes decisions regarding investment priorities and selection (security, standardization of &amp;amp; security of end user devices, consolidation of security operations and incident response, consolidation of applications, consolidation of data centers &amp;amp; strong authentication for systems which will be a part of the common smart card/badge to be implemented across the federal government. Bolger noted that there are 34 data centers now and the goal will be to reduce that number to one per center.&lt;/p&gt;&lt;p&gt;They also have a Program Management Board who makes decisions regarding application and infrastructure and keep the project on track through design and implementation.&lt;/p&gt;&lt;p&gt;The Management Board makes decisions regarding operations. If I caught it correctly there is a decision to consolidate communications. Currently the networks are managed as independent services and the move will be to move to zones by centers.&lt;/p&gt;&lt;p&gt;Bolger noted that there is no overarching IT integration across NASA at this time. Under this new organizational structure they will first look to see what they actually have and see where they can consolidate in the areas of: &lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Business standards&lt;/li&gt;	&lt;li&gt;Architecture&lt;/li&gt;	&lt;li&gt;Performance goals&lt;/li&gt;	&lt;li&gt;Investment planning&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;They plan to move funding into directorates for baseline core services. There will be a charge-back if more is needed for a program within that directorate.&lt;/p&gt;&lt;p&gt;Bolger believes that success will be:&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Seamless and secure&lt;/li&gt;	&lt;li&gt; Investing in the right solutions&lt;/li&gt;	&lt;li&gt;Accessible, integrated, actionable&lt;/li&gt;	&lt;li&gt;Reliable, efficient, and well managed&lt;/li&gt;	&lt;li&gt;Credible&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;In summary, Bolger says that significant transformation of IT management and infrastructure is underway.&lt;/p&gt;&lt;p&gt;As an aside he indicated that many people say &amp;quot;phoohey&amp;quot; on space exploration wondering &amp;quot;what&#039;s it ever done for me?&amp;quot; NASA&#039;s budget is less than 1% of the federal budget and they continually innovate and invent new products that we use in our daily lives. He did not mention the long heralded Tang but did list&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Radiation blocking lenses&lt;/li&gt;	&lt;li&gt;Hearing aid and battery technology&lt;/li&gt;	&lt;li&gt;Fire resistant insulating fabric&lt;/li&gt;	&lt;li&gt;Lightweight composite hip replacement&lt;/li&gt;	&lt;li&gt;Velcro&lt;/li&gt;	&lt;li&gt;Digital cell phone technology&lt;/li&gt;	&lt;li&gt;Programmable pacemakers&lt;/li&gt;	&lt;li&gt;Advances in heart pumps&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Audience questions and responses:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Q Who plays Solomon when they sort through the 2500 applications that they want to consolidate?&lt;br /&gt;Bolger said they have categorized them into 4 groups and put a responsible adult in charge. (office of the chief engineer) They are focusing on applications for the Exploration Program now. He said it&#039;s not worth switching out the old applications for old programs that will soon be gone. &lt;/p&gt;&lt;p&gt;Q Who manages the compatibility? &lt;br /&gt;Bolger indicated that this was a huge question. There was a first meeting at Marshall with all chief engineers, program managers, CIOs and more will follow. The Agency CIO is in DC and has the role of a visionary. Each center will have a CIO. Because many programs also had CIOs it has been confusing. The decision has been made that program CIOs will have a title change. All IT decisions were made at the lowest level in the past with focus on the project.&lt;/p&gt;&lt;p&gt;Q In regard to enterprise architecture, Bolger indicated that they are planning where they are going - it is a process. &lt;/p&gt;&lt;p&gt;Q How do you decide what to keep/archive with the all of the data that NASA has?&lt;br /&gt;Bolger indicated that there are many rules on records management. There is a formal program that imposes requirements and guidelines across programs.&lt;/p&gt;&lt;p&gt;Q An IT audit of a university system showed a need for internal IT auditors. What is the situation at NASA?&lt;br /&gt;NASA does not have internal audit but rather one from the Inspection General and fairly frequently. They are also complying with OMB and other rules for systems, infrastructure etc - about 150 per systems. They have to decide if they could meet it or accept risk. GAO also comes in occasionally.&lt;/p&gt;&lt;p&gt;Q What top three keep you awake at night?&lt;br /&gt;1) Infrastructure consolidation initiative because systems are now fragmented&lt;br /&gt;2) Security - highest level of attention &lt;br /&gt;3) Funding - still have to do the shuttle for 2 more years which means that they do not have enough to do the new Exploration Program appropriately yet.&lt;br /&gt;4) Safety is always the top priority&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/46867#comments</comments>
 <category domain="http://connect.educause.edu/tag/CIO+role/5434">CIO role</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE_SERC08/6271">EDUCAUSE_SERC08</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/Kennedy+Space+Center/6276">Kennedy Space Center</category>
 <category domain="http://connect.educause.edu/tag/nasa/6086">nasa</category>
 <pubDate>Thu, 05 Jun 2008 21:37:12 -0500</pubDate>
 <dc:creator>llarsen</dc:creator>
 <guid isPermaLink="false">46867 at http://connect.educause.edu</guid>
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 <title>Implementing Effective ERP Governance and Portfolio Management</title>
 <link>http://connect.educause.edu/display/46828</link>
 <description>&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;Implementing Effective ERP Governance and Portfolio Management&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;Systems Evolution Track&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;Wednesday, May 28, 2008&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;Speaker(s)&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;Jennifer Flagel, Director of Technical Projects, George Mason University&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;Walter W. Sevon, Jr., Deputy CIO &amp;amp; Executive Dir, Technology Systems Division, George Mason University&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;John B. Wheat, Senior Manager, BearingPoint, Inc.&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;Session convener: Ann Kovalchick, Deputy CIO, Tulane University&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;Rather than repeat the content of the presentation, I have attached the PowerPoint slides that were used.&amp;nbsp;I thank the presenters for their willingness to share these materials.&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;The presenters derived a set of lessons learned from their experience which I find interesting and provocative.&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;Governance process used for system installation does not work well for continued support.&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;This is a very interesting observation which focuses on the critical period between implementation and ongoing operations.&amp;nbsp;The implementation phase requires tight coordination and decision making in the context of typically demanding project schedules.&amp;nbsp;The operational phase lacks this sense of urgency, but also requires a structure that aligns operations with strategy.&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;It takes a significant investment in time &amp;amp; people to establish a workable governance process.&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;Institutions typically underestimate the investment required to arrive at a sound governance structure and process.&amp;nbsp;To take this a step further, they can also struggle with reconciling emerging processes with existing ones.&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;Combining governance with improved program management tools and procedures improves management data &amp;amp; control.&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;From my perspective, this observation points to the need to save time and expedite communication by leveraging technology.&lt;span&gt;&amp;nbsp;&amp;nbsp; At Dickinson College our Institutional Systems Planning and Priorities Committee makes recommendations on dozens of projects and initiatives and also tracks the progress of projects that are underway.&amp;nbsp;Without Web based tools, this would be virtually impossible to do.&amp;nbsp;Choosing the right tools at the right&amp;nbsp;level of granularity presents challenges.&amp;nbsp;In our case, we wrote our own tool suited to local needs.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;Bringing in a consulting organization to help is less threatening to the organization and can be very effective.&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;George Mason University brought in a consulting firm that was able to apply lessons learned and best practices from across higher education to the new governance structure.&lt;span&gt;&amp;nbsp;&amp;nbsp; Although this experience has been a positive one, I wonder whether it is always necessary to involve an external entity in arriving at a sound governance process, particularly when an existing campus governance structure dictates the constraints of an IT governance structure.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;If you convert from one automated system to another expect significant issues for Functional Offices to change their business processes.&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;This lesson has great implications for governance when functional offices struggle to map existing business practices to a new system and request resources to configure or customize the new system accordingly.&amp;nbsp;&amp;nbsp;I consider this tension to be inevitable and natural, but it falls to the governance process to differentiate &amp;lsquo;must haves&amp;rsquo; from &amp;lsquo;nice to haves&amp;rsquo;.&amp;nbsp;It also falls to the governance structure to relate finite IT resources to the strategic direction of the institution.&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;Don&amp;rsquo;t underestimate the scale of effort required to create an effective communication program.&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;Absolutely.&amp;nbsp;&amp;nbsp;In my experience the level of communication that characterizes the system implementation, when that activity is normally part of the project plan, falls off during the operational phase.&amp;nbsp;It is also a challenge to determine the depth of communication needed for key stakeholders.&amp;nbsp;This activity requires constant attention, imagination and work.&amp;nbsp;&lt;/div&gt;</description>
 <comments>http://connect.educause.edu/display/46828#comments</comments>
 <enclosure url="http://connect.educause.edu/files/Educause2008_052808_Final.ppt" length="841216" type="application/vnd.ms-powerpoint" />
 <category domain="http://connect.educause.edu/tag/EDUCAUSE_ENT08/6261">EDUCAUSE_ENT08</category>
 <category domain="http://connect.educause.edu/tag/george+mason+university/5727">george mason university</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <pubDate>Tue, 03 Jun 2008 09:38:28 -0500</pubDate>
 <dc:creator>renaudr</dc:creator>
 <guid isPermaLink="false">46828 at http://connect.educause.edu</guid>
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<item>
 <title>Podcast: American Higher Education Is Going Global: Implications for CIOs, National Networks, and Federal Policymakers</title>
 <link>http://connect.educause.edu/display/46775</link>
 <description>&lt;p&gt;This 44 minute podcast features a keynote address by &lt;a href=&quot;http://www.educause.edu/PeerDirectory/750?ID=91861&quot;&gt;Jeffrey S. Lehman&lt;/a&gt;, Former President of Cornell University. His speech, &amp;quot;&lt;a href=&quot;http://net.educause.edu/POL08/Program/14797?PRODUCT_CODE=POL08/GS05&amp;amp;ITIN=False&quot;&gt;American Higher Education Is Going Global: Implications for CIOs, National Networks, and Federal Policymakers&lt;/a&gt;,&amp;quot; was recorded at the EDUCAUSE 2008 Policy Conference in Arlington, Virgina.&lt;/p&gt;&lt;p&gt;U.S. universities have come to see their universes in global terms, most visibly in brand-new overseas campuses. But just as important are joint teaching and research projects that dramatically intensify the flow of data to points halfway around the world. Historically, such data flows have required the physical transportation of people or storage media from place to place. Dramatic improvements in networking technology, however, are changing academic leaders&#039; perceptions of the kinds of collaborations that are possible. The most ambitious forms of network cooperation test the capabilities of the global cyberinfrastructure, with bits crossing campus, regional, national, and international networks. Each of the four tiers is a vital link. Each involves a different set of actors, challenging us to develop new policies and governance structures that respond to the concerns of each level, as well as a truly global perspective that is not yet effectively captured. Our national policy community must step into this void, helping demonstrate the range of possibilities and the choices we face, while respecting and reflecting that people in other countries will likely perceive matters differently from us. &lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/46775#comments</comments>
 <enclosure url="http://connect.educause.edu/files/gbayne_lehman-pol08.mp3" length="31726051" type="audio/mpeg" />
 <category domain="http://connect.educause.edu/tag/Cyberinfrastructure/115">Cyberinfrastructure</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE_POL08/6251">EDUCAUSE_POL08</category>
 <category domain="http://connect.educause.edu/tag/Globalization/93">Globalization</category>
 <category domain="http://connect.educause.edu/tag/international+scholarship/1948">international scholarship</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/Networking+and+Emerging+Technologies/52">Networking and Emerging Technologies</category>
 <category domain="http://connect.educause.edu/tag/Podcasts/691">Podcasts</category>
 <category domain="http://connect.educause.edu/tag/Policy+and+Law/51">Policy and Law</category>
 <pubDate>Mon, 19 May 2008 17:02:04 -0500</pubDate>
 <dc:creator>gbayne</dc:creator>
 <guid isPermaLink="false">46775 at http://connect.educause.edu</guid>
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<item>
 <title>2008 Southwest Conference Will Address Empowering Community Through Technology</title>
 <link>http://connect.educause.edu/display/45747</link>
 <description>&lt;p&gt;&lt;a href=&quot;http://www.educause.edu/swrc08&quot;&gt;&lt;img alt=&quot;SWRC 08 Logo&quot; height=&quot;47&quot; src=&quot;http://www.educause.edu/elements/images/highlights/swrc.gif&quot; width=&quot;115&quot; /&gt;&lt;/a&gt;The &lt;a href=&quot;http://www.educause.edu/swrc08&quot; title=&quot;:http://www.educause.edu/swrc08&quot;&gt;2008 Southwest Regional Conference&lt;/a&gt;, &amp;quot;Empowering Community Through Technology,&amp;quot; will be held February 20&amp;#8211;22 in Houston, Texas. View the &lt;a href=&quot;http://www.educause.edu/Program/13569&quot; title=&quot;:http://www.educause.edu/Program/13569&quot;&gt;program&lt;/a&gt; and &lt;a href=&quot;http://www.educause.edu/Registration/13613&quot; title=&quot;:http://www.educause.edu/Registration/13613&quot;&gt;register&lt;/a&gt;&lt;strong&gt;&lt;strong&gt; by January 23&lt;/strong&gt;&lt;/strong&gt; to save money with low, early-bird rates.&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Jean E. Engle&lt;/strong&gt;, chief knowledge officer, NASA/Johnson Space Center, will present a general session (topic TBA) on Friday, February 22.&lt;/p&gt;&lt;p&gt;The conference will focus on these topic areas:&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Empowering Our Teaching and Learning Communities&lt;/li&gt;	&lt;li&gt;Leading the Charge for Change&lt;/li&gt;	&lt;li&gt;Making IT Work: The Confluence of Technology, People, and Expectations&lt;/li&gt;	&lt;li&gt;Corporate and Campus Solutions&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;View the list of &lt;a href=&quot;http://www.educause.edu/Program/13578?HEADING=Conference%20Speakers&quot; title=&quot;:http://www.educause.edu/Program/13578?HEADING=Conference Speakers&quot;&gt;speakers&lt;/a&gt;, who will address pertinent topics such as IT governance structure recommendations, succession planning for CIOs, tracking assessment data for general education, and active learning with mobile and wireless technologies. In addition, &lt;a href=&quot;http://www.educause.edu/12201&amp;amp;HEADING=Half-day%20Preconference%20Seminars&amp;amp;INCLUDE=SEM&quot; title=&quot;:http://www.educause.edu/12201&amp;amp;HEADING=Half-day Preconference Seminars&amp;amp;INCLUDE=SEM&quot;&gt;half-day preconference seminars&lt;/a&gt; will cover topics such as blended learning, effective leadership strategies, and privacy practices for academic organizations.&lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/45747#comments</comments>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+News/698">EDUCAUSE News</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/Leadership+Development/207">Leadership Development</category>
 <category domain="http://connect.educause.edu/tag/Networking+and+Emerging+Technologies/52">Networking and Emerging Technologies</category>
 <category domain="http://connect.educause.edu/tag/Privacy+Policies/172">Privacy Policies</category>
 <category domain="http://connect.educause.edu/tag/Southwest+Regional+Conference/3678">Southwest Regional Conference</category>
 <category domain="http://connect.educause.edu/tag/Teaching+and+Learning/54">Teaching and Learning</category>
 <category domain="http://connect.educause.edu/tag/Wireless+Technology/399">Wireless Technology</category>
 <pubDate>Thu, 06 Dec 2007 17:44:00 -0600</pubDate>
 <dc:creator>cluckett</dc:creator>
 <guid isPermaLink="false">45747 at http://connect.educause.edu</guid>
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 <title>Now Available: Latest Core Data Report on Campus IT Environments </title>
 <link>http://connect.educause.edu/display/45238</link>
 <description>&lt;p&gt;&lt;img alt=&quot;Core Data Service&quot; height=&quot;30&quot; src=&quot;http://www.educause.edu/elements/images/highlights/cds.gif&quot; width=&quot;164&quot; /&gt;The &lt;em&gt;&lt;a href=&quot;http://www.educause.edu/apps/coredata/reports/2006/&quot;&gt;EDUCAUSE Core Data Service Fiscal Year 2006 Summary Report&lt;/a&gt;&lt;/em&gt; has just been released. This report summarizes data for the past fiscal year collected from more than 950 colleges and universities about their campus IT environments, practices, and policies. Respondents represent all enrollment sizes, Carnegie classes, and types of governance, as well as international institutions, providing a broad and deep view of the current IT environment in higher education. The full report can be viewed online free of charge.&lt;/p&gt;&lt;p&gt;Among the notable findings from the report are the following.&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;The percentage of top-level IT leaders at all reporting institutions who sit on the president&amp;#8217;s cabinet increased nearly 2% over last year, to about 48%, but once again a higher percentage of community colleges reported this to be the case (about 63%, up from 59%).&lt;/li&gt;	&lt;li&gt;Looking at the total number of centralized FTE IT staff this year compared to last year, there was a significant mean increase of 1.85 FTE staff for all responding institutions.&lt;/li&gt;	&lt;li&gt;There was a significant leap in deployment of wireless security technologies since last year at all types of institutions, with an approximately 7% increase in deployment overall and about a 34% increase over the last two years.&lt;/li&gt;	&lt;li&gt;There was an increase among all respondents in offering many kinds of support to faculty in the use of IT in teaching and learning, with &amp;#8220;faculty training on request&amp;#8221; the most employed support mechanism, reported by more than 94% of respondents. &lt;/li&gt;&lt;/ul&gt;</description>
 <comments>http://connect.educause.edu/display/45238#comments</comments>
 <category domain="http://connect.educause.edu/tag/Advanced+Networking/104">Advanced Networking</category>
 <category domain="http://connect.educause.edu/tag/business+intelligence/3274">business intelligence</category>
 <category domain="http://connect.educause.edu/tag/Core+Data+Service/4462">Core Data Service</category>
 <category domain="http://connect.educause.edu/tag/Cybersecurity/56">Cybersecurity</category>
 <category domain="http://connect.educause.edu/tag/educause/885">educause</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+News/698">EDUCAUSE News</category>
 <category domain="http://connect.educause.edu/tag/Financial+Planning/5221">Financial Planning</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/Strategic+Planning%2C+IT/245">Strategic Planning, IT</category>
 <category domain="http://connect.educause.edu/tag/Students/74">Students</category>
 <pubDate>Mon, 08 Oct 2007 16:50:40 -0500</pubDate>
 <dc:creator>ecoghlan</dc:creator>
 <guid isPermaLink="false">45238 at http://connect.educause.edu</guid>
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 <title>Southwest Regional Conference 2008: Participate as a Speaker</title>
 <link>http://connect.educause.edu/display/44927</link>
 <description>&lt;p&gt;&lt;img alt=&quot;SWRC logo&quot; height=&quot;47&quot; src=&quot;http://www.educause.edu/elements/images/highlights/swrc.gif&quot; width=&quot;115&quot; /&gt;The call for proposals is now open for the &lt;a href=&quot;http://www.educause.edu/swrc08&quot;&gt;Southwest Regional Conference 2008&lt;/a&gt;, &amp;quot;Empowering Community Through Technology,&amp;quot; February 20&amp;#8211;22 in Houston, Texas. The program for this leading event in higher education IT will follow these &lt;a href=&quot;http://www.educause.edu/13572&quot;&gt;tracks&lt;/a&gt;:&lt;/p&gt;&lt;ul&gt;	&lt;li&gt;Empowering Our Teaching and Learning Communities&lt;/li&gt;	&lt;li&gt;Leading the Charge for Change&lt;/li&gt;	&lt;li&gt;Making IT Work - the Confluence of Technology, People, and Expectations&lt;/li&gt;	&lt;li&gt;Corporate and Campus Solutions&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Submit a &lt;a href=&quot;http://www.educause.edu/Program/13569&quot;&gt;presentation proposal&lt;/a&gt;. The deadline for submissions is &lt;strong&gt;October 10, 2007&lt;/strong&gt;.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;A related opportunity&lt;/strong&gt;: consider submitting material for publication in &lt;em&gt;&lt;a href=&quot;http://connect.educause.edu/apps/eq/index.asp&quot;&gt;EDUCAUSE Quarterly&lt;/a&gt;&lt;/em&gt;. &lt;em&gt;EQ&lt;/em&gt; authors receive full editorial support and gain valuable exposure and recognition in a professional forum.&lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/44927#comments</comments>
 <category domain="http://connect.educause.edu/tag/best+practices/1813">best practices</category>
 <category domain="http://connect.educause.edu/tag/call+for+proposals/3136">call for proposals</category>
 <category domain="http://connect.educause.edu/tag/Change+Management/202">Change Management</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+News/698">EDUCAUSE News</category>
 <category domain="http://connect.educause.edu/tag/emerging+technologies/1579">emerging technologies</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/Leadership/63">Leadership</category>
 <category domain="http://connect.educause.edu/tag/Leadership+Development/207">Leadership Development</category>
 <category domain="http://connect.educause.edu/tag/Reporting+Tools/302">Reporting Tools</category>
 <category domain="http://connect.educause.edu/tag/Security+Planning/249">Security Planning</category>
 <category domain="http://connect.educause.edu/tag/Teaching+and+Learning/54">Teaching and Learning</category>
 <pubDate>Wed, 15 Aug 2007 17:42:49 -0500</pubDate>
 <dc:creator>cluckett</dc:creator>
 <guid isPermaLink="false">44927 at http://connect.educause.edu</guid>
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 <title>Tune In July 20: Establishing Who Makes the Decisions in IT Governance</title>
 <link>http://connect.educause.edu/display/44765</link>
 <description>&lt;p&gt;&lt;img alt=&quot;ELIVE logo&quot; height=&quot;49&quot; src=&quot;http://www.educause.edu/elements/images/highlights/elive.gif&quot; width=&quot;144&quot; /&gt;Decision making about IT can be confusing, especially in complex institutions such as universities that typically use shared governance approaches. Designing a simple and clear approach to IT governance increases effectiveness. In this July 20 EDUCAUSE Live!, &lt;a href=&quot;http://www.educause.edu/LIVE0714&quot; title=&quot;http://www.educause.edu/LIVE0714&quot;&gt;IT Governance: Establishing Who Decides&lt;/a&gt;, &lt;strong&gt;Andrew J. Clark&lt;/strong&gt;, a chief process architect at Syracuse University, will provide an overview of IT governance, including its importance and challenges, and will discuss how you can develop and use your own model. Those unable to attend can visit the &lt;a href=&quot;http://www.educause.edu/Events/2719&quot;&gt;archives&lt;/a&gt; after the event or browse EDUCAUSE resources on &lt;a href=&quot;http://connect.educause.edu/term_view/IT+Governance&quot;&gt;IT Governance&lt;/a&gt;.&lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/44765#comments</comments>
 <category domain="http://connect.educause.edu/tag/andrew+j+clark/5448">andrew j clark</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+Live/1680">EDUCAUSE Live</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+Live%21/3068">EDUCAUSE Live!</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/shared+governance/5447">shared governance</category>
 <pubDate>Fri, 13 Jul 2007 13:49:18 -0500</pubDate>
 <dc:creator>cluckett</dc:creator>
 <guid isPermaLink="false">44765 at http://connect.educause.edu</guid>
</item>
<item>
 <title>EDUCAUSE Southwest Regional Conference 2007. Summary:The CIO Perspective on Changes &amp; Challenges-Opportunities for Collaboration</title>
 <link>http://connect.educause.edu/display/19386</link>
 <description>&lt;div&gt; 	&lt;div&gt;Summary: &lt;br /&gt;Closing General Session&lt;/div&gt; 	&lt;div&gt;2007 Southwest Regional Conference&lt;/div&gt; 	&lt;div&gt;Friday, February 23, 2007&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Panel: The CIO Perspective on Changes and Challenges: Opportunities for Collaboration&lt;/div&gt; 	&lt;div&gt;Moderator: Loretta M. Early, Associate VP for Information Technology, University of Oklahoma&lt;/div&gt; 	&lt;div&gt;Panelists&lt;/div&gt; 	&lt;ul type=&quot;disc&quot;&gt; 		&lt;li&gt;Pierce E. Cantrell, Vice President &amp;amp; Associate Provost for Information Technology, Texas A&amp;amp;M University &lt;/li&gt; 		&lt;li&gt;Jenifer Jarriel, VP for Information Technology &amp;amp; CIO, Baylor College of Medicine &lt;/li&gt; 		&lt;li&gt;Kamran M. Khan, Vice Provost for Information Technology, Rice University &lt;/li&gt; 		&lt;li&gt;Sam Segran, Associate Vice President for IT &amp;amp; CIO, Texas Tech University &lt;/li&gt; 	&lt;/ul&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Abstract:&lt;/div&gt; 	&lt;div&gt;&lt;span&gt;IT leadership has always been important, but given the challenges facing higher education, it is essential for not only cost-effective operations but long-term strategic success. A panel of four Texas CIOs will discuss significant issues in higher education IT and provide practical examples of how they can be addressed effectively through collaborative initiatives. Examples will include approaches for identifying opportunities, engaging leadership, and building effective partnerships with external/internal stakeholders.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Summary:&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Jenifer Jarriel spoke on relationships and communication strategies.&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Soft skills, communication is &amp;ldquo;all&amp;rdquo; when you are working with other people and in collaborations. There is energy and success when communication is good. Otherwise things often fail. &lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Jarriel referenced &amp;ldquo;Collaboration Audit&amp;rdquo; from &lt;span&gt;The Leadership Challenge; How to Keep Getting Extraordinary Things Done in Organizations&lt;/span&gt; by Barry Z. Posner and James M. Kouzes. This book talks about fostering collaboration.    The Collaboration Audit is for a whole group of issues or a specific collaborative issue. It frames an individual&amp;rsquo;s or group&amp;rsquo;s ability to successfully collaborate. &lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Trust is important as well and Jarriel mentioned Stephen Covey&amp;rsquo;s new book and his belief that trust, speed, and cost are factors in high performing organizations.   If you have low trust there is low speed and therefore more cost. When we listen to others, it must be done in the framework where we trust and respect people in general and our collaborators in specific. It is helpful to listen attentively as the better listener you are, the better they will listen to you in return.  (Stephen Covey - http://www.stephencovey.com/)&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Another point for good communication is to have clarity of your goals. You can&amp;rsquo;t succeed if you don&amp;rsquo;t know what you&amp;rsquo;re supposed to do. And we need to know how will we know when we&amp;rsquo;ve reach the goal.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;We must rely on each other to make all successful. Therefore good trust and communication is vital to the process.&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Jarriel said we must give credit for other&amp;rsquo;s ideas and work. She suggest using &amp;ldquo;we&amp;rdquo; not &amp;ldquo;I&amp;rdquo; in conversations as this covertly engages people so they understand they are a part of the activity/process and share credit.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Another guideline was to treat every relationship as if it is a life-long relationship, even if it is not. This is a good way to develop the best relationships regardless of the time it will be active.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;It is important to share information. Everyone needs to be fully aware. No one likes to be kept in the dark about a project or issues or to be in advertently surprised by information they should have been aware of in their work.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Jarriel also suggested that it is important to relate to others with different backgrounds, perspectives, expertise, etc., because we need diversity and dialogue to form the best ideas and make the best decisions.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Her closing points were:&lt;/div&gt; 	&lt;ul type=&quot;disc&quot;&gt; 		&lt;li&gt;Build the relationship before you need it.&lt;/li&gt; 		&lt;li&gt;Communicate to understand &amp;ndash; not just be understood&lt;/li&gt; 		&lt;li&gt;Hearing isn&amp;rsquo;t listening&lt;/li&gt; 		&lt;li&gt;Make every interaction a positive one&lt;/li&gt; 		&lt;li&gt;Pay attention to your actions, they speak louder than words.&lt;/li&gt; 		&lt;li&gt;Choose the right communication channel&lt;/li&gt; 		&lt;li&gt;Blended communication plans are very necessary &lt;/li&gt; 	&lt;/ul&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Pierce Cantrell spoke on IT Governance &lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Cantrell opened his remarks with four questions.&lt;/div&gt; 	&lt;div&gt;Who makes which decisions?&lt;/div&gt; 	&lt;div&gt;Who provides inputs and analyses issues?&lt;/div&gt; 	&lt;div&gt;Who implements the results of the decisions?&lt;/div&gt; 	&lt;div&gt;Who settles disputes when there is no clear consensus?&lt;/div&gt; 	&lt;div&gt;--producing timely decisions, responsible actions, and reasonable results&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;IT governance is on the &amp;ldquo;top ten list&amp;rdquo; of issues to campus leaders.&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;The EDUCAUSE Core Data shows that we get input from all most all groups on our campus.&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;But Cantrell asks, Do your campus community and administration understand your IT Governance structure?&lt;/div&gt; 	&lt;div&gt;Does the CIO sit on, or interact regularly, with the executive cabinet, provost, deans, and department chairs?&lt;/div&gt; 	&lt;div&gt;&lt;span&gt;He suggests that it is important to focus beyond the individual and to be able to work on an informal level with people at these levels as well as others on campus.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;What kinds of advisory groups are in place on your campus and how effective are they? &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;He says that there is more success in focused advisory groups than those without a specific mission. Each IT organization needs to open up dialogue with groups that will advise and provide input into the work of the IT unit. Some advisory groups might be:&lt;/span&gt;&lt;/div&gt; 	&lt;ul type=&quot;disc&quot;&gt; 		&lt;li&gt;IT Steering&lt;/li&gt; 		&lt;li&gt;Instructional Technology&lt;/li&gt; 		&lt;li&gt;Classroom Technology&lt;/li&gt; 		&lt;li&gt;Student Computing&lt;/li&gt; 		&lt;li&gt;Research computing&lt;/li&gt; 		&lt;li&gt;Administrative Computing&lt;/li&gt; 		&lt;li&gt;IT Policy&lt;/li&gt; 		&lt;li&gt;IT Security&lt;/li&gt; 		&lt;li&gt;Networking&lt;/li&gt; 	&lt;/ul&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Cantrell notes that the partnership between central and local IT is an important element to be considered in IT governance issues.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Sam Segran talked about Security and Data Management Issues &lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Each issue has campus partners that the IT unit must collaborate with in resolving the issue.&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;1&quot;&gt; 		 			&lt;tr&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Issues&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Partners&lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Illegal downloads and p2p issues&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Housing, student judicial, student affairs.&lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Credit card transaction servers and payment card industry security standards&lt;/div&gt; 				&lt;/td&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Senior administration, comptroller, VPs, Deans, Department heads, Campus IT Staff&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Worms, viruses, Trojans, hackers, etc&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;VPs, Deans, Department heads, campus it staff&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;Server, Desktop and application administration&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td valign=&quot;top&quot;&gt; 					&lt;div&gt;VPs, Deans, Department heads, campus it staff&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 		 	&lt;/table&gt; 	&lt;div&gt;  &lt;/div&gt; &lt;/div&gt; &lt;p&gt;&lt;br clear=&quot;all&quot; /&gt;&lt;/p&gt; &lt;div&gt; 	&lt;div&gt;&lt;span&gt;IT can only control so many things so you have to work with others to resolve issues. Segran asked, Where can we collaborate to make things happen for safe computing?&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt;The major component for collaboration is TRUST and so you should have an advance coordinator who starts the trust process. &lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;1&quot;&gt; 		 			&lt;tr&gt; 				&lt;td width=&quot;283&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;Issues&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td width=&quot;307&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;Partners&lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td width=&quot;283&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;Social Netware, Anonymous feedback forms, etc. (Esp. University Hosted)&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td width=&quot;307&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;VPs, Deans, Department heads, campus it staff&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td width=&quot;283&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;Ability to Audit IT activity to meet mandates&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td width=&quot;307&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;VPs, Deans, Department heads, campus it staff&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td width=&quot;283&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;Data, data Everywhere &amp;ndash; spring cleaning &lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td width=&quot;307&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;VPs, Deans, Department heads, campus it staff&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 			&lt;tr&gt; 				&lt;td width=&quot;283&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;And now the data on mobile devices&amp;hellip;.&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 				&lt;td width=&quot;307&quot; valign=&quot;top&quot;&gt; 					&lt;div&gt;Everyone has a laptop or computer or other mobile device&lt;/div&gt; 					&lt;div&gt; &lt;/div&gt; 				&lt;/td&gt; 			&lt;/tr&gt; 		 	&lt;/table&gt; 	&lt;div&gt; &lt;/div&gt; &lt;/div&gt; &lt;div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Kamran Khan discussed Digital Natives and the Millennium Generation: Culture and Habits&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Today&amp;rsquo;s traditional student has grown up with technology we hadn&amp;rsquo;t dreamed of and the &amp;lsquo;Net is their bloodstream. Some of those technologies are:&lt;/span&gt;&lt;/div&gt; 	&lt;ul type=&quot;disc&quot;&gt; 		&lt;li&gt;IM &amp;ndash; multiple conversations, wireless devices&lt;/li&gt; 		&lt;li&gt;MP3 players &amp;ndash; iTunes and more&lt;/li&gt; 		&lt;li&gt;Papers online &amp;ndash; listening to lecture notes (iPods), posting papers online&lt;/li&gt; 		&lt;li&gt;Notes on blogs and wikis/downloading class notes&lt;/li&gt; 		&lt;li&gt;Web sites, cell phones/PDAs and location&lt;/li&gt; 		&lt;li&gt;Collaborative social and learning communities&lt;/li&gt; 		&lt;li&gt;Social networking &amp;ndash; Myspace and Facebook&lt;/li&gt; 		&lt;li&gt;File and music sharing&lt;/li&gt; 		&lt;li&gt;Google search, computer games and much more&lt;/li&gt; 	&lt;/ul&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;There was a time when the IT unit controlled the students&amp;rsquo; technology but that is not the case now. Now it&amp;rsquo;s a new model where they provide their own technology and many of their own services. Khan said that Rice is building infrastructure that will support the students&amp;rsquo; needs but this infrastructure is not layered and another business model is needed. Some of the technologies that the students&amp;rsquo; &amp;ldquo;bring with them&amp;rdquo; includes:&lt;/span&gt;&lt;/div&gt; 	&lt;ul type=&quot;disc&quot;&gt; 		&lt;li&gt;Digital video &amp;ndash; You Tube&lt;/li&gt; 		&lt;li&gt;Email messages&lt;/li&gt; 		&lt;li&gt;Web browsers&lt;/li&gt; 		&lt;li&gt;Portals&lt;/li&gt; 		&lt;li&gt;On-line shopping&lt;/li&gt; 		&lt;li&gt;Xbox, rough wireless routers, Tivo and HDTV&lt;/li&gt; 		&lt;li&gt;Roaming and ubiquitous access&lt;/li&gt; 		&lt;li&gt;Downloading &amp;ldquo;new and future&amp;rdquo; revenue based subscription services&lt;/li&gt; 		&lt;li&gt;Computers are &amp;ldquo;not protected&amp;rdquo; &amp;ndash; virus&lt;/li&gt; 		&lt;li&gt;Second Life &amp;ndash; Second What?&lt;/li&gt; 	&lt;/ul&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;For IT units the learning curve is constant. Khan suggest that we should look at what&amp;rsquo;s happening K-12 to know what to prepare for in the next years.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;He noted that kids speak a different language and we need to know that language in order to collaboratively work with them to provide the infrastructure and campus services that they need.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;Q&amp;amp;A&lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Q: An attendee noted that it is easier to manage communications and collaborations within an organization but asked about managing institution to institution communication and collaboration&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt;&lt;span&gt;A: Research types figure out what they need and because of the need will collaborate. You should leverage contacts as best you can in order to make relationships that can be used when needed. You need good interactions with your peers/colleagues and good relationships with community organizations as well.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Q: Another question centered on the inability to compete with Google and similar services but expressed the need to be able to offer a controlled environment for students.  &lt;/span&gt;&lt;/div&gt; 	&lt;div&gt;&lt;span&gt;A: Khan said that you need to know what your core services are and what can be outsourced &amp;ndash; students are there anyway. We have to know what risk we are taking, or might be taking, and factor that into your decision process. He said that we need to understand the WHY/WHAT the client wants/needs, and decide if it something we need to be doing or if it can be provided by another organization or service. Some institutions have jumped on Google right away while others have a list of questions that still are not answered. &lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;&lt;span&gt;Alternately, we need to put our minds together and decide if we need to collaborate among our institutions to provide a new service.   Few institutions can afford a &amp;lsquo;director of technology assessment&amp;rsquo; to look into these new technologies.&lt;/span&gt;&lt;/div&gt; 	&lt;div&gt; &lt;/div&gt; 	&lt;div&gt;The key message of the CIOs was to not lose the focus of why we are here &amp;ndash; teaching, learning, and research.&lt;/div&gt; &lt;/div&gt;</description>
 <comments>http://connect.educause.edu/display/19386#comments</comments>
 <category domain="http://connect.educause.edu/tag/Collaboration/81">Collaboration</category>
 <category domain="http://connect.educause.edu/tag/Communication/77">Communication</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE_SWRC07/4299">EDUCAUSE_SWRC07</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/Leadership/63">Leadership</category>
 <category domain="http://connect.educause.edu/tag/relationship+management/995">relationship management</category>
 <pubDate>Thu, 15 Mar 2007 19:59:39 -0500</pubDate>
 <dc:creator>llarsen</dc:creator>
 <guid isPermaLink="false">19386 at http://connect.educause.edu</guid>
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 <title>EDUCAUSE Enterprise Conference 2007 Takes a Broad Look at IT&#039;s Role in the Institution</title>
 <link>http://connect.educause.edu/display/16848</link>
 <description>&lt;p&gt;&lt;span&gt;&lt;a href=&quot;http://www.educause.edu/ent07&quot;&gt;&lt;img align=&quot;left&quot; src=&quot;http://www.educause.edu/elements/images/highlights/ent07.gif&quot; alt=&quot;ENT07 logo&quot; /&gt;&lt;/a&gt;The &lt;a href=&quot;http://www.educause.edu/content.asp?SECTION_ID=239&quot;&gt;2007 Enterprise Conference&lt;/a&gt;&lt;/span&gt;&lt;span&gt;&amp;mdash;a small, specialized event for leaders and managers of administrative and enterprise IT in higher education&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;span&gt;&amp;mdash;&lt;/span&gt;&lt;span&gt;will be held May 23&amp;ndash;24, in Chicago, Illinois. View the &lt;a href=&quot;http://www.educause.edu/Program/11818&quot;&gt;program&lt;/a&gt; and &lt;a href=&quot;http://www.educause.edu/Registration/11862&quot;&gt;register&lt;/a&gt; &lt;strong&gt;by April 25&lt;/strong&gt; to save money with low, early-bird rates. &lt;/span&gt;&lt;/p&gt;    &lt;p&gt;&lt;span&gt;The conference will focus on the following topic areas:&lt;/span&gt;&lt;/p&gt;  &lt;ul type=&quot;disc&quot;&gt;&lt;li&gt;&lt;span&gt;Challenges      Where IT Can Make a Difference&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Project      and Change Management/Centralized Services&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Security/Disaster      Recovery/Business Continuity&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Running      the Organization&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Policy      and Governance&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;p&gt;&lt;span&gt;View the list of &lt;a href=&quot;http://www.educause.edu/Program/11822?HEADING=Speakers&quot;&gt;speakers&lt;/a&gt;, who will address pertinent topics such as data privacy in higher education, the changing role of enterprise systems, federated identity management, assessment and accreditation challenges, and disaster recovery planning in breakout and plenary sessions. &lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Browse EDUCAUSE resources on &lt;a href=&quot;http://www.educause.edu/DisasterRecoveryPlanning/645?Parent_ID=166&quot;&gt;Disaster Recovery Planning&lt;/a&gt;, &lt;a href=&quot;http://www.educause.edu/Browse/645?PARENT_ID=180&quot;&gt;Security Management&lt;/a&gt;, &lt;a href=&quot;http://www.educause.edu/Browse/645?PARENT_ID=690&quot;&gt;IT Governance&lt;/a&gt;, and &lt;a href=&quot;http://www.educause.edu/Browse/645?PARENT_ID=137&quot;&gt;Change Management&lt;/a&gt;. &lt;br /&gt;&lt;/span&gt;&lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/16848#comments</comments>
 <category domain="http://connect.educause.edu/tag/Business+Continuity/934">Business Continuity</category>
 <category domain="http://connect.educause.edu/tag/centralized+services/4040">centralized services</category>
 <category domain="http://connect.educause.edu/tag/Change+Management/202">Change Management</category>
 <category domain="http://connect.educause.edu/tag/Disaster+Recovery+Planning/237">Disaster Recovery Planning</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+News/698">EDUCAUSE News</category>
 <category domain="http://connect.educause.edu/tag/enterprise+conference/4042">enterprise conference</category>
 <category domain="http://connect.educause.edu/tag/enterprise+systems/4039">enterprise systems</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/organization+policy/4041">organization policy</category>
 <category domain="http://connect.educause.edu/tag/Organizational+Development/203">Organizational Development</category>
 <category domain="http://connect.educause.edu/tag/Organizational+Transformation/2052">Organizational Transformation</category>
 <category domain="http://connect.educause.edu/tag/Policy+and+Law/51">Policy and Law</category>
 <pubDate>Fri, 23 Feb 2007 10:35:18 -0600</pubDate>
 <dc:creator>cluckett</dc:creator>
 <guid isPermaLink="false">16848 at http://connect.educause.edu</guid>
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 <title>Important Announcement: EDUCAUSE-Sakai Statement on Blackboard Patent Pledge</title>
 <link>http://connect.educause.edu/display/16765</link>
 <description>Since early November 2006, EDUCAUSE has been engaged in ongoing discussions with Blackboard regarding their assertion of patent rights and the concerns raised in a &lt;a href=&quot;http://www.educause.edu/ir/library/pdf/EPO0711.pdf&quot;&gt;letter to the Blackboard leadership&lt;/a&gt; [PDF 38.9 KB] EDUCAUSE President Brian Hawkins sent in October on behalf of the EDUCAUSE Board of Directors. Other groups, including The Sakai Foundation, have also been engaged in discussions on this matter. &lt;br /&gt;&lt;br /&gt;Today, February 1, 2007, Blackboard announced a &lt;a href=&quot;http://www.blackboard.com/patent&quot;&gt;non-assertion pledge&lt;/a&gt; that directly emanates from these discussions. The boards of directors of EDUCAUSE and The Sakai Foundation have agreed to and have issued a &lt;a href=&quot;http://www.educause.edu/ir/library/pdf/EPO0705.pdf&quot;&gt;joint statement&lt;/a&gt; [PDF 41.2 KB] about this pledge. &lt;br /&gt;</description>
 <comments>http://connect.educause.edu/display/16765#comments</comments>
 <category domain="http://connect.educause.edu/tag/blackboard/878">blackboard</category>
 <category domain="http://connect.educause.edu/tag/brian+hawkins/3969">brian hawkins</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+News/698">EDUCAUSE News</category>
 <category domain="http://connect.educause.edu/tag/Federal+Copyright+Law/319">Federal Copyright Law</category>
 <category domain="http://connect.educause.edu/tag/IT+Governance/250">IT Governance</category>
 <category domain="http://connect.educause.edu/tag/open+source+governance/1369">open source governance</category>
 <category domain="http://connect.educause.edu/tag/Open+Source+Policy/349">Open Source Policy</category>
 <category domain="http://connect.educause.edu/tag/open_source/2895">open_source</category>
 <category domain="http://connect.educause.edu/tag/patent+law/806">patent law</category>
 <category domain="http://connect.educause.edu/tag/Sakai/604">Sakai</category>
 <pubDate>Thu, 01 Feb 2007 10:31:55 -0600</pubDate>
 <dc:creator>cluckett</dc:creator>
 <guid isPermaLink="false">16765 at http://connect.educause.edu</guid>
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