Incident Handling and Response and Disaster Recovery Planning

EDUCAUSE has identified links concerning business continuity that may be useful to the higher education community on the new Business Continuity Planning resource page, including EDUCAUSE Review and EDUCAUSE Quarterly articles, federal government policies, and university resources.

The latest EDUCAUSE Center for Applied Research (ECAR) study, “Shelter from the Storm: IT and Business Continuity in Higher Education,” looks at IT unit readiness to foster and support the functioning of colleges and universities that are challenged by disruption. Responding to a well-documented increase of interest in business continuity and disaster recovery issues among higher education chief information officers (CIOs), ECAR designed the study to inform executives about how institutions approach continuity issues and to identify practices that are associated with good business continuity outcomes.

The study methodology included a literature review; consultation with a select group of CIOs and business continuity experts for the purpose of identifying and validating research questions; a quantitative survey of IT administrators (mostly CIOs) at 340 higher education institutions; postsurvey interviews with 15 executives and IT staff members involved in business continuity; a quantitative survey of institutional business officers (mostly CBOs/CFOs) at 247 member institutions of the National Association of College and University Business Officers (NACUBO); and four case studies looking at business continuity planning and operations Florida State University, New York University, Pace University, UC Davis, and UCLA.