Business Process Reengineering

For many years technology projects at MICA followed a simple formula:  implement tools and services and then get people interesting in using them to improve business.  This approach worked pretty well for us -- as a small, private visual arts college.  People on our campus really respond to things they can see and experience -- particularly when it comes to technology.  So building or upgrading a system first and then showing that what it could provide was an effective approach.