Contributed by EDUCAUSE Learning Initiative, Faculty, E-Learning, and Learning

This paper describes a four-step needs assessment process that institutions can use to determine the gaps between current and desired states of technology infrastructure, facilitating rapid decision making. The framework described focuses on aligning learning outcomes and technology tools and can help institutions compare the current state of technology infrastructure with a desired state to best meet identified learning outcomes.

Asking whether technology improves learning may seem straightforward, but the answer is not simple. The challenge begins with defining assessment and is compounded by the complexities of people, technology, and educational organizations. This paper clarifies technology assessment by exploring the definitions, methods, and realistic expectations it can address.