Contributed by Organizations or Campuses; Articles, Papers, and Reports; Support Services; and Student Information Systems

Guide to Developing Online Student Services

Added by the EDUCAUSE Librarian
Title:Guide to Developing Online Student Services (ID: CSD1477)
Author(s):Barbara Krauth (WICHE/WCET)
Source:Western Cooperative of Educational Telecommunications
Origin:Contributed by Organizations or Campuses (1999)
Type:Articles, Papers, and Reports
Abstract:The Guide to Developing Online Student Services is intended to help higher education institutions develop effective online approaches to delivering student support services. It provides: · General tips for designing effective online student services;· Brief discussions on a range of student support services, especially the needs of online and distant learners; and· Guidelines for basic good practice in delivering these services via the Internet; and · Examples of some institutions that use the Internet to offer students a variety of opportunities for self-help and customized services in addition to providing information and electronic forms online.
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