http://connect.educause.edu/browse/content/lib_item/4928,4973,227 http://connect.educause.edu/browse/content/lib_item/4928,4973,227 http://connect.educause.edu/educause/images/e_rss.png events, concepts, and conversation from EDUCAUSE The EDUCAUSE Podcast Crew EDUCAUSE is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology. Our podcasts provide information about a range of topics including Leadership, Policy and Law, Teaching and Learning, Emerging Technologies, Open Source, Research Computing, Cyberinfrastructure, and Digitial Libraries. http://connect.educause.edu/browse/content/node/691/list/feed Recent library resources tagged with Contributed by Organizations or Campuses; Articles, Papers, and Reports; and Student Employees. en http://connect.educause.edu/display/37139 A NACUANOTES article on the subject of Student Criminal Background Checks. http://connect.educause.edu/display/37139#comments Background Checks National Association of College and University Attorneys Student Employees Contributed by Organizations or Campuses Articles, Papers, and Reports HTML Wed, 04 Apr 2007 11:52:38 -0500 drupal 37139 at http://connect.educause.edu http://connect.educause.edu/display/36953 At a growing number of colleges and universities, students serve as the first line of technical support on campus. The role of the residential computing consultant (RCC) is not new, but is becoming increasingly common in an institution's approach to dealing with the range of computer problems that students regularly face. At Stanford University, about 100 students serve as RCCs, living in the dorms and responding to service calls from students. They earn about $180 per week and undergo a four-day training course. Problems range from the mundane to highly complex, requiring consultation with professional IT staff on campus.Brandon Smith, an RCC at Stanford, noted that most college students are prone to panic when technology doesn't work and that "they're not very patient." Jennifer Ly, manager of Stanford's Residential Computing, said that although many of the RCCs are computer science majors, others are not pursuing technical studies. "We seek someone with an appetite for problem solving who can provide excellent customer service," she said, "and who is willing to learn." http://connect.educause.edu/display/36953#comments IT Staffing Student Computing Support Student Employees Contributed by Organizations or Campuses Articles, Papers, and Reports HTML Thu, 26 Oct 2006 17:00:33 -0500 drupal 36953 at http://connect.educause.edu http://connect.educause.edu/display/36726 The authors discuss the use and hiring of Student E-learning Assistants in helping with online courses. http://connect.educause.edu/display/36726#comments ALT Online Newsletter E-Learning Instructional Design Student Employees Student Technology Assistants Students Contributed by Organizations or Campuses Articles, Papers, and Reports HTML Fri, 10 Feb 2006 12:12:56 -0600 drupal 36726 at http://connect.educause.edu