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 <title>EDUCAUSE | Contributed by Organizations or Campuses; Articles, Papers, and Reports; and Help Desk</title>
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    <title>EDUCAUSE CONNECT</title> 
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  <itunes:subtitle>Interviews and Proceedings from EDUCAUSE Events</itunes:subtitle>
  <itunes:author>The EDUCUASE Podcast Crew</itunes:author>
  <itunes:summary>EDUCAUSE is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology.  Our podcasts provide information about a range of topics including Leadership, Policy and Law, Teaching and Learning, Emerging Technologies, Open Source, Research Computing, Cyberinfrastructure, and Digitial Libraries. </itunes:summary>
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 <title>Learning from the Outsourcers</title>
 <link>http://connect.educause.edu/display/36196</link>
 <description>&quot;Outsourcing, in general, has been discussed on campuses for some time. Too bad those conversations have seldom involved the help desk.&quot;</description>
 <comments>http://connect.educause.edu/display/36196#comments</comments>
 <category domain="http://connect.educause.edu/tag/Help+Desk/279">Help Desk</category>
 <category domain="http://connect.educause.edu/tag/Outsourcing/581">Outsourcing</category>
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 <category domain="http://connect.educause.edu/tag/Contributed+by+Organizations+or+Campuses/4928">Contributed by Organizations or Campuses</category>
 <category domain="http://connect.educause.edu/tag/Articles%2C+Papers%2C+and+Reports/4973">Articles, Papers, and Reports</category>
 <category domain="http://connect.educause.edu/tag/HTML/4960">HTML</category>
 <pubDate>Mon, 07 Mar 2005 16:32:08 -0600</pubDate>
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