Documents Contributed by ECAR, Collaborative Technologies, and instant messaging

In February 2007, Google announced Google Apps Premier Edition (GAPE), a collaboration and communication solution offered as software as a service (SaaS). Initially combining a portal, e-mail, instant messaging (IM), calendars, document sharing, and concurrent document creation -- all for the price of $50 per user per year -- the solution rapidly caught enterprises' imaginations.
This Burton Group study suggests that quickly adopting GAPE without understanding its quirks or looking at other alternatives is likely to become a career-limiting move. Happily, looking at the larger picture -- studying a variety of SaaS-based collaboration and content solutions -- is a career-enhancing move. Issues for higher education to consider include the SaaS delivery model, the capabilities of the solution, and Google as a company.
Links to documents within this file might require secure access to restricted Web sites.