Documents Contributed by ECAR; Strategic Planning, IT; Case Studies; and Strategic Planning

This case study explores how the University of Delaware has achieved a high degree of alignment between information technology and institution-wide priorities. It describes how an institutional culture based on high morale, strong informal communication channels, trust, and clearly articulated institutional goals fosters a climate conducive to close alignment between IT activities and the academic mission.

This case study explores the processes and structures put in place by the first chief information officer of The University of Memphis in order to align its information technology organization with institutional goals. It provides an in-depth look at information technology governance, planning, performance management, and metrics as they relate to leading and managing an IT organization.