Documents Contributed by ECAR, Leadership, and IT Effectiveness

This research bulletin explores a key finding of the 2004 ECAR study, Information Technology Leadership in Higher Education: The Condition of the Community, that indicates that mentoring makes a difference for successful IT leaders. To gain further perspective on this issue, ECAR conducted a case study of a University of Kansas Information Services mentoring program focused specifically on women in information systems management. This program and the principles that underlie it apply to other institutions of higher education.

In this case study, five experienced chief information officers share their insights about information technology leadership in higher education. They discuss the qualities of a good IT leader, what makes leading IT in higher education special, how to recruit a CIO, the next generation of IT leaders, and the future of technology and the CIO position.