Documents Contributed by ECAR, Social Computing, and Research Studies

Adoption and usage data regarding social networking trends by consumers has convinced many business and IT leadership teams that social network sites, and their technological underpinnings, can be viewed as viable usage models to satisfy the communication, information sharing, and collaboration needs of the enterprise. In addition, strategists believe that the technology that supports such sites should be considered a credible technological model to help guide internal deployments. Higher education institutions should be careful, however, that they don't blindly adopt solutions simply because they are popular at the moment. Strategists unfamiliar with the field of social networks beyond its technological aspects should pay attention to issues such as:

• How culture influences awareness of, and engagement in, social networks
• How social networks can be structured in different ways with, or without, technology as a mediation method
• How relationship dynamics influence participation (e.g., politics)

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This 2007 ECAR research study is a longitudinal extension of the 2004, 2005, and 2006 ECAR studies of students and information technology. The study, which reports noticeable changes from previous years, is based on quantitative data from a spring 2007 survey and interviews with 27,846 freshman, senior, and community college students at 103 higher education institutions. It focuses on what kinds of information technologies these students use, own, and experience; their technology behaviors, preferences, and skills; how IT impacts their experiences in their courses; and their perceptions of the role of IT in the academic experience.

Web 2.0 applications, especially client-side processing, Extensible Markup Language (XML) syndication, mashups and shared content, and social networking, bring unique vulnerabilities to our institutional environments. This Burton study clarifies the attack objectives and techniques that must be specifically defended against as risks increase, as well as the role of application security in the risk management process.

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A longitudinal extension of the 2004 and 2005 ECAR studies of students and information technology, this 2006 study is based on quantitative data from nearly 29,000 freshman and senior students at 96 higher education institutions. It focuses on what kinds of information technologies today's students are using, with what levels of skill they are using them, how IT use contributes to the undergraduate experience, and what value the use of IT adds in terms of learning. A corporate edition is available here.

Adoption of blogs, wikis, tagging, bookmarking services, folksonomies, social networking software, and media-oriented services (e.g., podcasting) has been extraordinary over the past few years. Information technology strategists must assess this "social software" to understand its applicability within higher education. Burton Group believes that the intersection of multiple trends across consumer and enterprise markets will have long-term implications (e.g., informal learning and community building). This Burton study presents issues, trends, analysis, recommendations, and details.