EDUCAUSE | Documents Contributed by ECAR and ERP Systems

Measuring IT Staff Time at Georgia State University

ckeller — Tue, 19 Feb 2008 10:49:51 -0600

This research bulletin explores the methodology used by the Georgia State University Information Systems and Technology division to manage large, cross-divisional IT projects and track all IT staff time. The bulletin shares the data collection methodology and Georgia State's findings and describes a time-recording model for IT projects that can be applied at other colleges and universities.

Citation for this work: Alberts, Randall, and Karen D. Oates. “Measuring IT Staff Time at Georgia State University” (Research Bulletin, Issue 4). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

Information Technology Strategies for Financial Aid Automation

ckeller — Tue, 06 Nov 2007 09:11:30 -0600

This research bulletin is designed to help senior college and university administrators better understand the complexities of both financial aid and information technology support for efficient and effective management of the financial aid resource. Using the financial aid technology pyramid as a framework, the bulletin illustrates how to use the pyramid in enrollment management, financial aid, and IT planning and implementation.

Next Generation Administrative Systems: Philosophy, Principles, and Technology

ckeller — Tue, 11 Sep 2007 08:58:20 -0500

It is time to think differently about administrative systems in colleges and universities. Using the Kuali Student Service System as an illustration, this ECAR research bulletin discusses a vision, and a set of functional and technical principles, for the next generation of administrative systems. Although the vision and principles are being developed for a new student system, they can serve as a framework for the development of an administrative system in any area of higher education. They are also a guide to what to look for in planning to select and implement a next generation vendor-supplied administrative system.

IT Collaboration: A Preview of Findings from the 2007 ECAR Study

ckeller — Tue, 19 Jun 2007 08:56:04 -0500

This ECAR research bulletin addresses a unique strength of higher education: its commitment to sharing ideas and promoting open access to knowledge. These values shape IT in higher education as well, as evidenced by many high-profile collaborations such as the Internet, Internet2, and open or community source applications such as Sakai and Kuali. Institutions work with one another on a broad range of projects and services including wide area networking, shared data centers, or disaster recovery. Some institutions share staff, while others outsource their IT operation to a fellow institution. Using findings from the 2007 ECAR study on IT collaboration, this bulletin explores the challenges that suggest that collaboration may become an even more prevalent strategy in the future.

IT Support for Research Grant Activity in Higher Education: Pursuing Integrated Electronic Research Life-Cycle Systems

drupal — Fri, 01 Jun 2007 11:32:11 -0500

This research bulletin identifies external and internal factors that are highlighting the growing importance of IT support for research grant activity in higher education, especially as 2007 deadlines approach. These factors are driving higher education institutions to develop and implement integrated electronic research life-cycle systems.

Academic Analytics: The Uses of Management Information and Technology in Higher Education

drupal — Fri, 09 Dec 2005 10:27:52 -0600

Since the 1980s, higher education has spent hundreds of millions of dollars on administrative technologies to improve access to information. Institutions implemented new enterprise resource planning (ERP) systems, data marts, data warehouses, and technologies to improve reporting. This study analyzes the outcomes at more than 380 higher education institutions. It looks at what the chosen strategies have accomplished, in what ways institutions use the data they collect, whether institutions are investing more resources in tools that enable them to collect and manipulate management information, and the degree to which information and analysis are being used to support institutional decision making. A corporate edition is available here.

Academic Analytics: The Uses of Management Information and Technology in Higher Education - Key Findings

drupal — Fri, 09 Dec 2005 11:16:36 -0600

These Key Findings describe the major discoveries of the ECAR research study called "Academic Analytics: The Uses of Management Information and Technology in Higher Education". Since the 1980s, higher education has spent hundreds of millions of dollars on administrative technologies to improve access to information. Institutions implemented new enterprise resource planning (ERP) systems, data marts, data warehouses, and technologies to improve reporting. This study analyzes the outcomes at more than 380 higher education institutions. It looks at what the chosen strategies have accomplished, in what ways institutions use the data they collect, whether institutions are investing more resources in tools that enable them to collect and manipulate management information, and the degree to which information and analysis are being used to support institutional decision making.

Academic Analytics: The Uses of Management Information and Technology in Higher Education Roadmap

drupal — Fri, 09 Dec 2005 11:21:41 -0600

Since the 1980s, higher education has spent hundreds of millions of dollars on administrative technologies to improve access to information. Institutions implemented new enterprise resource planning (ERP) systems, data marts, data warehouses, and technologies to improve reporting. This roadmap analyzes the outcomes at more than 380 higher education institutions. It looks at what the chosen strategies have accomplished, in what ways institutions use the data they collect, whether institutions are investing more resources in tools that enable them to collect and manipulate management information, and the degree to which information and analysis are being used to support institutional decision making.

University of California, San Diego: Increasing Operational Efficiencies Through Business Process Redesign and Analytics

drupal — Fri, 09 Dec 2005 11:39:05 -0600

This case study illustrates how UCSD has accomplished a significant business process redesign through Sponsored Project Excellence Achieved through Redesign (SPEAR), a project in research and grants management. The case study describes the development and implementation of that project, as well as presenting UCSD's efforts with business analytics. Innovative tools including balanced scorecards, dashboards, and other business applications support these initiatives through changes in technology and shifts in administrative organization.

University of Phoenix: Driving Decisions Through Academic Analytics

drupal — Fri, 09 Dec 2005 11:33:24 -0600

This case study examines how developing a data-driven decision-making environment through academic analytics has challenged the University of Phoenix throughout its central and campus organizations. It describes some of the issues involved in moving from the collection of data to the ultimate use of that data. Through overviews and very specific examples, the complex Phoenix structures and processes provide examples of academic analytics at unit and institutional levels.