EDUCAUSE Quarterly Articles; Change Management; and Strategic Planning, IT

Recent library resources tagged with EDUCAUSE Quarterly Articles; Change Management; and Strategic Planning, IT.

The Visible Ops Handbook: Starting ITIL in 4 Practical Steps; Student Information Systems: A Guide to Implementation Success - Book Reviews

Added by the EDUCAUSE Librarian
Title:The Visible Ops Handbook: Starting ITIL in 4 Practical Steps; Student Information Systems: A Guide to Implementation Success - Book Reviews (ID: EQM06211)
Author(s):Wayne A. Brown (Johnson County Community College) and Peter B. DeBlois (EDUCAUSE)
Origin:EDUCAUSE Quarterly Articles (2006)
Type:Articles, Papers, and Reports
Abstract:

As both of the reviewers note, these two books are both geared toward providing suggestions and strategies to the IT manager. The first review on The Visible Ops Handbook: Starting ITIL in 4 Practical Steps, notes that this book is an invaluable guide to IT change management. The second review is on Student Information Systems: A Guide to Implementation Success, which discusses how to navigate the implentation process of a student information system (SIS).

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The Enterprise Compass

Added by the EDUCAUSE Librarian
Title:The Enterprise Compass (ID: EQM0539)
Author(s):Ken McCardle (Keene State College)
Origin:EDUCAUSE Quarterly Articles (2005)
Type:Articles, Papers, and Reports
Abstract:

A four-directional guide to reaching goals and focusing achievement can help an IT department tackle change successfully and reach performance excellence.

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