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EDUCAUSE Quarterly Articles, Training, and Support Services

Recent library resources tagged with EDUCAUSE Quarterly Articles, Training, and Support Services.

One Size Does Not Fit All: Two Models for Support and Training
Added by the EDUCAUSE Librarian
Title:One Size Does Not Fit All: Two Models for Support and Training (ID: EQM0132)
Author(s):Ellen C. Ramsey (University of Virginia), Sue Ellen Breeden (University of Virginia), Eugene A. Roche (College of William and Mary), and Susan T. Evans (College of William and Mary)
Origin:EDUCAUSE Quarterly Articles (2001)
Type:Articles, Papers, and Reports
Abstract:The University of Virginia and the College of William and Mary successfully employ two very different models in confronting IT challenges.
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http://www.educause.edu/ir/library/pdf/EQM0132.pdf
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Answering the Call of the Web
Added by the EDUCAUSE Librarian
Title:Answering the Call of the Web (ID: EQM0039)
Author(s):Sandra T. Lee
Origin:EDUCAUSE Quarterly Articles (2000)
Type:Articles, Papers, and Reports
Abstract:This Good Ideas article describes the Web Certification program at the University of Virginia which has helped to solve the shortage of Web-trained staff to support both central and departmental needs. It includes a discussion of certificate criteria, program status, and program effectiveness to date.
View this resource:
http://www.educause.edu/ir/library/pdf/EQM0039.pdf
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