EDUCAUSE Quarterly Articles, Information Technology Management and Leadership, and Organizational Development

A Learning Opportunity for Staff: Simulating an IT Department Review

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Title:A Learning Opportunity for Staff: Simulating an IT Department Review (ID: EQM0746)
Author(s):Justin Sipher (Skidmore College) and Eugene L. Spencer (Bucknell University)
Origin:EDUCAUSE Quarterly Articles (11/09/2007)
Type:Articles, Papers, and Reports
Abstract:

Simulating an external department review at the imaginary Highhopes College gave IT staff at Skidmore College a very real opportunity for professional development.

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Building a Process-Savvy Organization

Added by the EDUCAUSE Librarian
Title:Building a Process-Savvy Organization (ID: EQM0718)
Author(s):Tom Jordan (University of Wisconsin-Whitewater)
Origin:EDUCAUSE Quarterly Articles (2007)
Type:Articles, Papers, and Reports
Abstract:

Measuring and improving your organization's capacity to design, implement, and manage effective IT processes amplifies your staff's talents.

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