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EDUCAUSE Quarterly Articles, Information Technology Management and Leadership, and IT Staffing

Recent library resources tagged with EDUCAUSE Quarterly Articles, Information Technology Management and Leadership, and IT Staffing.

Are Your IT Staff Working Too Hard?
Added by the EDUCAUSE Librarian
Title:Are Your IT Staff Working Too Hard? (ID: EQM0821)
Author(s):Alan Oxley (American InterContinental University - London)
Origin:EDUCAUSE Quarterly Articles (05/05/2008)
Type:Articles, Papers, and Reports
Abstract:

Tackling the problems behind excessive overtime prevents legal problems, staff turnover, and user dissatisfaction with the IT department’s customer service

View this resource:
http://www.educause.edu/ir/library/pdf/EQM0821.pdf
http://connect.educause.edu/Library/EDUCAUSE+Quarterly/AreYourITStaffWorkingTooH/46590
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EDUCAUSE Quarterly Magazine, Volume 30, Number 4, 2007
Added by the EDUCAUSE Librarian
Title:EDUCAUSE Quarterly Magazine, Volume 30, Number 4, 2007 (ID: EQM074W)
Origin:EDUCAUSE Quarterly Articles (11/20/2007)
Type:Articles, Papers, and Reports
Abstract:

This is the entire issue of EDUCAUSE Quarterly Magazine, Volume 30, Number 4, 2007.

View this resource:
http://connect.educause.edu/Library/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazine/45592
Price:$4.00 (EDUCAUSE Members) | $4.00 (Non-Members)
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A Learning Opportunity for Staff: Simulating an IT Department Review
Added by the EDUCAUSE Librarian
Title:A Learning Opportunity for Staff: Simulating an IT Department Review (ID: EQM0746)
Author(s):Justin Sipher (Skidmore College) and Eugene L. Spencer (Bucknell University)
Origin:EDUCAUSE Quarterly Articles (11/09/2007)
Type:Articles, Papers, and Reports
Abstract:

Simulating an external department review at the imaginary Highhopes College gave IT staff at Skidmore College a very real opportunity for professional development.

View this resource:
http://www.educause.edu/ir/library/pdf/EQM0746.pdf
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