EDUCAUSE Quarterly Articles, Information Technology Management and Leadership, and Staffing

Are Your IT Staff Working Too Hard?

Added by the EDUCAUSE Librarian
Title:Are Your IT Staff Working Too Hard? (ID: EQM0821)
Author(s):Alan Oxley (American InterContinental University - London)
Origin:EDUCAUSE Quarterly Articles (05/05/2008)
Type:Articles, Papers, and Reports
Abstract:

Tackling the problems behind excessive overtime prevents legal problems, staff turnover, and user dissatisfaction with the IT department’s customer service

View this resource:

Current Issues Survey Report, 2008

Added by the EDUCAUSE Librarian
Title:Current Issues Survey Report, 2008 (ID: EQM0823)
Author(s):Debra H. Allison (Miami University) and Peter B. DeBlois (EDUCAUSE)
Origin:EDUCAUSE Quarterly Articles (05/05/2008)
Type:Articles, Papers, and Reports
Abstract:

Security and ERP Systems are numbers 1 and 2; Infrastructure rises; Change Management, E-Learning, and Staffing move into top ten.

View this resource:

Key Findings for the Fiscal Year 2006 Core Data Service

Added by the EDUCAUSE Librarian
Title:Key Findings for the Fiscal Year 2006 Core Data Service (ID: EQM08112)
Author(s):Brian L. Hawkins (EDUCAUSE) and Julia A. Rudy (EDUCAUSE)
Origin:EDUCAUSE Quarterly Articles (02/13/2008)
Type:Articles, Papers, and Reports
Abstract:

With data from 960 participating institutions, the EDUCAUSE Core Data Service helps campus planners make informed decisions.

View this resource:

A Learning Opportunity for Staff: Simulating an IT Department Review

Added by the EDUCAUSE Librarian
Title:A Learning Opportunity for Staff: Simulating an IT Department Review (ID: EQM0746)
Author(s):Justin Sipher (Skidmore College) and Eugene L. Spencer (Bucknell University)
Origin:EDUCAUSE Quarterly Articles (11/09/2007)
Type:Articles, Papers, and Reports
Abstract:

Simulating an external department review at the imaginary Highhopes College gave IT staff at Skidmore College a very real opportunity for professional development.

View this resource: