EDUCAUSE Quarterly Articles; IT Organization; and Articles, Papers, and Reports

Appropriate policies and protocols can convert the often adversarial department-IT relationship into a partnership of shared goals

Simulating an external department review at the imaginary Highhopes College gave IT staff at Skidmore College a very real opportunity for professional development.

Nancy Tribbensee's review of Information Security: A Legal, Business, and Technical Handbook, notes that is is a concise, nontechnical overview of the concepts, regulatory requirements, and challenges facing information security.

The newest challenge facing CIOs in higher education is to become technology advocates and CIO leaders, not leaders of technology mechanics.

An agreed-upon framework of competencies expected of managers supports the IT organization in its role of change agent on campus.

Does any higher education IT organization not hire students? Making them full participants in the IT community yields optimal results.

Observing a few key points will help you get the most from IT advisory committees at your institution.

In the higher education environment in the 21st century, administrators of information technology services and libraries undoubtedly will have to manage increasing demands from their users in the context of steady-state or decreasing resources. Reconsidering organization design may offer a way to better utilize the most precious resource of all - the staff. This article suggests that the networked organization is an especially promising approach as libraries and information technology services organizations transition to the future.