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EDUCAUSE Quarterly Articles and Metrics

Recent library resources tagged with EDUCAUSE Quarterly Articles and Metrics.

Applying a Metrics Report Card
Added by the EDUCAUSE Librarian
Title:Applying a Metrics Report Card (ID: EQM08210)
Author(s):Martin Klubeck (University of Notre Dame) and Michael Langthorne (University of Notre Dame)
Origin:EDUCAUSE Quarterly Articles (05/05/2008)
Type:Articles, Papers, and Reports
Abstract:

Evaluating the IT department from the customers’ point of view determines strengths and weaknesses in IT performance

View this resource:
http://www.educause.edu/ir/library/pdf/EQM08210.pdf
http://connect.educause.edu/Library/EDUCAUSE+Quarterly/ApplyingaMetricsReportCar/46600
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Building a Process-Savvy Organization
Added by the EDUCAUSE Librarian
Title:Building a Process-Savvy Organization (ID: EQM0718)
Author(s):Tom Jordan (University of Wisconsin-Whitewater)
Origin:EDUCAUSE Quarterly Articles (2007)
Type:Articles, Papers, and Reports
Abstract:

Measuring and improving your organization's capacity to design, implement, and manage effective IT processes amplifies your staff's talents.

View this resource:
http://www.educause.edu/ir/library/pdf/EQM0718.pdf
http://www.educause.edu/apps/eq/eqm07/eqm0718.asp
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Do-It-Yourself Metrics
Added by the EDUCAUSE Librarian
Title:Do-It-Yourself Metrics (ID: EQM0639)
Author(s):Martin Klubeck (University of Notre Dame), Michael Langthorne (University of Notre Dame), and Don Padgett (University of Notre Dame)
Origin:EDUCAUSE Quarterly Articles (2006)
Type:Articles, Papers, and Reports
Abstract:

Metrics have arrived—which means we need a practical approach to implementing them.

View this resource:
http://www.educause.edu/ir/library/pdf/EQM0639.pdf
http://www.educause.edu/apps/eq/eqm06/eqm0639.asp
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IT Metrics and Money: One Approach to Public Accountability
Added by the EDUCAUSE Librarian
Title:IT Metrics and Money: One Approach to Public Accountability (ID: EQM04111)
Author(s):Stephen L. Daigle (California State University, Office of the Chancellor)
Origin:EDUCAUSE Quarterly Articles (2004)
Type:Articles, Papers, and Reports
Abstract:

The California State University system collects data to measure progress toward technology policy goals and reports regularly to the state legislature.

View this resource:
http://www.educause.edu/apps/eq/eqm04/eqm04111.asp
http://www.educause.edu/ir/library/pdf/EQM04111.pdf
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Management by Fact: Benchmarking University IT Services
Added by the EDUCAUSE Librarian
Title:Management by Fact: Benchmarking University IT Services (ID: EQM0413)
Author(s):Jennifer Dowling Dougherty (Harvard Business School), William Clebsch (Stanford University), and Greg Anderson (MIT)
Origin:EDUCAUSE Quarterly Articles (2004)
Type:Articles, Papers, and Reports
Abstract:

Using institutional data wisely, a cross-institutional effort resulted in cultural and practical changes in IT management.

View this resource:
http://www.educause.edu/apps/eq/eqm04/eqm0413.asp
http://www.educause.edu/ir/library/pdf/EQM0413.pdf
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