EDUCAUSE | EDUCAUSE Quarterly Articles and Change Management

Current Issues Survey Report, 2008

elilly — Wed, 09 Apr 2008 12:57:47 -0500

Security and ERP Systems are numbers 1 and 2; Infrastructure rises; Change Management, E-Learning, and Staffing move into top ten

The Visible Ops Handbook: Starting ITIL in 4 Practical Steps; Student Information Systems: A Guide to Implementation Success - Book Reviews

drupal — Thu, 22 Jun 2006 14:11:08 -0500

As both of the reviewers note, these two books are both geared toward providing suggestions and strategies to the IT manager. The first review on The Visible Ops Handbook: Starting ITIL in 4 Practical Steps, notes that this book is an invaluable guide to IT change management. The second review is on Student Information Systems: A Guide to Implementation Success, which discusses how to navigate the implentation process of a student information system (SIS).

The Four Pillars: A Framework for Improving IT Management

drupal — Fri, 11 Nov 2005 11:38:11 -0600

An agreed-upon framework of competencies expected of managers supports the IT organization in its role of change agent on campus.

Distance Education and the Academic Department: The Change Process

drupal — Fri, 15 Jul 2005 12:02:43 -0500

Developing online courses in a traditional academic department requires sensitive management of the change process.

Managing Change on Campus: Revolution and Counterrevolution

drupal — Fri, 15 Jul 2005 11:03:43 -0500

Good change management requires that IT attend to the university's deep regard for the past and the future.

The Enterprise Compass

drupal — Fri, 15 Jul 2005 12:20:48 -0500

A four-directional guide to reaching goals and focusing achievement can help an IT department tackle change successfully and reach performance excellence.

The Paperless Campus

drupal — Mon, 06 May 2002 14:40:09 -0500

The author discusses that in trying to make a campus "paperless," you will end up needing to buy more paper along the way.

Reinvesting the IT Dollar: From IT Firefighting to Quality Strategic Services

drupal — Fri, 31 Aug 2001 15:53:28 -0500

The right approach to reinvesting IT funds moves institutions from crisis management to achieving goals.