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 <title>EDUCAUSE | EDUCAUSE Quarterly Articles; Strategic Planning, IT; and Change Management</title>
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  <itunes:author>The EDUCAUSE Podcast Crew</itunes:author>
  <itunes:summary>EDUCAUSE is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology.  Our podcasts provide information about a range of topics including Leadership, Policy and Law, Teaching and Learning, Emerging Technologies, Open Source, Research Computing, Cyberinfrastructure, and Digitial Libraries. </itunes:summary>
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 <title>The Visible Ops Handbook: Starting ITIL in 4 Practical Steps; Student Information Systems: A Guide to Implementation Success - Book Reviews</title>
 <link>http://connect.educause.edu/display/39970</link>
 <description>&lt;p&gt;As both of the reviewers note, these two books are both geared toward providing suggestions and strategies to the IT manager. The first review on The Visible Ops Handbook: Starting ITIL in 4 Practical Steps, notes that this book is an invaluable guide to IT change management. The second review is on Student Information Systems: A Guide to Implementation Success, which discusses how to navigate the implentation process of a student information system (SIS).&lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/39970#comments</comments>
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 <category domain="http://connect.educause.edu/tag/Change+Management/202">Change Management</category>
 <category domain="http://connect.educause.edu/tag/EQ/5543">EQ</category>
 <category domain="http://connect.educause.edu/tag/Information+Technology+Management+and+Leadership/50">Information Technology Management and Leadership</category>
 <category domain="http://connect.educause.edu/tag/ITIL/2436">ITIL</category>
 <category domain="http://connect.educause.edu/tag/Project+Management/204">Project Management</category>
 <category domain="http://connect.educause.edu/tag/Strategic+Planning%2C+IT/245">Strategic Planning, IT</category>
 <category domain="http://connect.educause.edu/tag/Student+Information+Systems/484">Student Information Systems</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+Quarterly+Articles/4932">EDUCAUSE Quarterly Articles</category>
 <category domain="http://connect.educause.edu/tag/Articles%2C+Papers%2C+and+Reports/4973">Articles, Papers, and Reports</category>
 <pubDate>Thu, 22 Jun 2006 14:11:08 -0500</pubDate>
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 <title>The Enterprise Compass</title>
 <link>http://connect.educause.edu/display/39937</link>
 <description>&lt;p&gt;A four-directional guide to reaching goals and focusing achievement can help an IT department tackle change successfully and reach performance excellence.&lt;/p&gt;</description>
 <comments>http://connect.educause.edu/display/39937#comments</comments>
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 <category domain="http://connect.educause.edu/tag/Change+Management/202">Change Management</category>
 <category domain="http://connect.educause.edu/tag/Customer+Service/276">Customer Service</category>
 <category domain="http://connect.educause.edu/tag/Enterprise+Resource+Planning/238">Enterprise Resource Planning</category>
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 <category domain="http://connect.educause.edu/tag/Organizational+Change/209">Organizational Change</category>
 <category domain="http://connect.educause.edu/tag/Organizational+Development/203">Organizational Development</category>
 <category domain="http://connect.educause.edu/tag/Portfolio+Management+/5801">Portfolio Management </category>
 <category domain="http://connect.educause.edu/tag/Project+Management/204">Project Management</category>
 <category domain="http://connect.educause.edu/tag/Strategic+Planning%2C+IT/245">Strategic Planning, IT</category>
 <category domain="http://connect.educause.edu/tag/EDUCAUSE+Quarterly+Articles/4932">EDUCAUSE Quarterly Articles</category>
 <category domain="http://connect.educause.edu/tag/Articles%2C+Papers%2C+and+Reports/4973">Articles, Papers, and Reports</category>
 <pubDate>Fri, 15 Jul 2005 12:20:48 -0500</pubDate>
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