EDUCAUSE | EDUCAUSE Quarterly Articles and Information Technology Management and Leadership

Are Your IT Staff Working Too Hard?

elilly — Fri, 11 Apr 2008 12:53:38 -0500

Tackling the problems behind excessive overtime prevents legal problems, staff turnover, and user dissatisfaction with the IT department’s customer service

Current Issues Survey Report, 2008

elilly — Wed, 09 Apr 2008 12:57:47 -0500

Security and ERP Systems are numbers 1 and 2; Infrastructure rises; Change Management, E-Learning, and Staffing move into top ten

An Antidote for the Faculty-IT Divide

ckeller — Tue, 29 Jan 2008 11:15:37 -0600

Good relations between IT and faculty can be promoted by understanding and addressing the cultural divides that exist between the administration and faculty.

EDUCAUSE Quarterly Magazine, Volume 31, Number 1, 2008

ckeller — Tue, 29 Jan 2008 10:25:42 -0600

This is the entire issue of EDUCAUSE Quarterly Magazine, Volume 31, Number 1, 2008.

Key Findings for the Fiscal Year 2006 Core Data Service

ckeller — Tue, 29 Jan 2008 17:04:36 -0600

With data from 960 participating institutions, the EDUCAUSE Core Data Service helps campus planners make informed decisions

Leadership Transitions: Keys for Success

ckeller — Tue, 29 Jan 2008 13:58:32 -0600

A successful leadership transition requires support for new leaders and their followers, along with a focus on trustworthy communication and clear decision-making processes.

EDUCAUSE Quarterly Magazine, Volume 30, Number 4, 2007

ckeller — Tue, 13 Nov 2007 14:50:12 -0600

This is the entire issue of EDUCAUSE Quarterly Magazine, Volume 30, Number 4, 2007.

A Learning Opportunity for Staff: Simulating an IT Department Review

ckeller — Fri, 09 Nov 2007 13:39:46 -0600

Simulating an external department review at the imaginary Highhopes College gave IT staff at Skidmore College a very real opportunity for professional development.

Taking “From Scratch” Out of Problem Solving

ckeller — Fri, 09 Nov 2007 15:32:57 -0600

Four tools of the trade facilitate solving IT problems in higher ed by removing the need to develop solutions “from scratch” every time a problem arises.

EDUCAUSE Quarterly Magazine, Volume 30, Number 2, 2007

drupal — Thu, 26 Apr 2007 11:22:00 -0500

This is the entire issue of the EDUCAUSE Quarterly Magazine, Volume 30, Number 2, 2007.