EDUCAUSE | EDUCAUSE Quarterly Articles and IT Effectiveness

Applying a Metrics Report Card

elilly — Mon, 14 Apr 2008 10:41:45 -0500

Evaluating the IT department from the customers’ point of view determines strengths and weaknesses in IT performance

An Integrated Digital Campus Delivers ROI and VOI

drupal — Wed, 07 Feb 2007 10:53:25 -0600

Integrating our digital campus brought together services, processes, and the campus community while delivering substantial returns and value on our investment.

Do-It-Yourself Metrics

drupal — Tue, 01 Aug 2006 12:07:19 -0500

Metrics have arrived—which means we need a practical approach to implementing them.

Design and Implementation of Web-Enabled Teaching Tools; Innovation in Student Services: Planning for Models Blending High Touch/High Tech - Book Reviews

drupal — Mon, 26 Jun 2006 10:48:08 -0500

Norman Coombs reviews Design and Implementation of Web-Enabled Teaching Tools, a book which he notes is the first one to specifically address the accessible Web tools that are necessary for online learning. Peter DeBlois reviews Innovation in Student Services: Planning for Models Blending High Touch/High Tech, whose main strength is in the models that the authors provide regarding the transformation of services that technology supports.

Information Security: A Legal, Business, and Technical Handbook - Book Review

drupal — Fri, 23 Jun 2006 16:56:15 -0500

Nancy Tribbensee's review of Information Security: A Legal, Business, and Technical Handbook, notes that is is a concise, nontechnical overview of the concepts, regulatory requirements, and challenges facing information security.

IT Doesn't Matter - Business Processes Do; Designing Portals: Opportunities and Challenges - Book Reviews

drupal — Fri, 23 Jun 2006 17:20:59 -0500

The first review, on IT Doesn't Matter - Business Processes Do, provides a summary as well as the three main takeaway points on this book's topic of the role of IT within the context of higher education leadership and business processes. The second review, on Designing Portals: Opportunities and Challenges, summarizes the book's collection of essays on portal development and design in the early stages of portal technology.

Defend IT: Security by Example - Book Review

drupal — Thu, 22 Jun 2006 16:41:09 -0500

Gary Dobbins offers a review of the sixteen case studies on creating and maintaining effective IT security found in Defend IT: Security by Example. Multiple aspects of IT security programs such as disaster planning, wireless networks, and virus outbreaks, are highlighted in this book.

Value Disciplines: A Lens for Successful Decision Making in IT

drupal — Mon, 17 Apr 2006 11:38:11 -0500

Applying the concept of value disciplines on campus helps align IT efforts with institutional goals.

CIO Effectiveness in Higher Education

drupal — Mon, 06 Feb 2006 14:15:45 -0600

A research study identified several variables and multiple attributes that influence the higher education CIO's effectiveness

It’s Not the Change, It’s the Difference: Evaluating Technology on Campus

drupal — Thu, 10 Nov 2005 17:09:24 -0600

To determine the effectiveness of a new technology implementation on campus, measure the difference it makes to your constituencies.