EDUCAUSE Review Articles, Productivity Applications and Systems, and Organizational Change

Voluntary Counter-Reformation: Stepping Up to the Challenge

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Title:Voluntary Counter-Reformation: Stepping Up to the Challenge (ID: ERM0741)
Author(s):William H. Graves (SunGard Higher Education)
Origin:EDUCAUSE Review Articles (07/06/2007)
Type:Articles, Papers, and Reports
Abstract:

U.S. higher education faces an externally led reformation. Disciplined leadership and innovation through IT-enabled service process redesign are the keys to measurably improving institutional productivity, performance, and educational outcomes.

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