EDUCAUSE Review Articles; Strategic Planning, IT; and IT Effectiveness

Leo I. Higdon Jr addresses the comprehensive strategic technology plan that the College of Charleston has implemented to ensure effective IT management. During an informal assessment, three issues arose as the most critical factors in determining success: internal communication, recurring funding, and transparent and collaborative decision-making.

The authors discuss the issue of whether having the best technology available is the most important way of making the university competitive.

The authors discuss the reality of IT investments in higher education.

If a solid, reliable information technology infrastructure is required simply to be in the game and to compete, IT certainly matters a great deal.