EDUCAUSE Review Articles; Information Technology Management and Leadership; Articles, Papers, and Reports; and CIO

The authors discuss the common assumption that a CIO in higher education controls IT at his or her college or university—from operational issues to future directions.

Thirteen CIOs/Vice-Presidents discuss various aspects of the blending of responsibilities that has led to a current “identity crisis” in higher education information technology and to the organizational confusion over the role of centralized and decentralized IT services.

The author provides key advice on taking a new leadership position.

"Although managing information technology is important, that responsibility goes well beyond the CIO. Perhaps the more important role for the CIO is knowing what information will be needed, how to make it accessible, and ensuring that others derive value from that information."