EDUCAUSE Review Articles; VOIP; Articles, Papers, and Reports; and Telecommunications

The future is set for convergence—for the integration of the communications and computing resources and services that seamlessly traverse multiple infrastructures and deliver content to multiple platforms or appliances. Campus IT organizations need to understand the trends in order to structure their services as the future evolves.

In the current telecommunications reform debate, a central theme is the Internet. Colleges and universities—major customers and also major suppliers of telecommunications and information services—have a particularly high stake in the outcome of this debate.