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Presented at EDUCAUSE Annual Conferences, Change Management, and IT Governance

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Change Management, and IT Governance.

Improving IT Governance Through Formal Change Management
Added by the EDUCAUSE Librarian
Title:Improving IT Governance Through Formal Change Management (ID: EDU07220)
Author(s):Danny Smith (Marquette University)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

Changes to complex systems require careful planning and coordination to ensure additional incidents are not created in the production environment. This presentation will detail how Marquette University implemented ITIL-based change management to stabilize the infrastructure, gain visibility of work, and comply with financial audits.

View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU07220.ppsChange Management
http://connect.educause.edu/blog/kellywalker/e07podcastimprovingi/45625Session Podcast
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