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Presented at EDUCAUSE Annual Conferences, Project Management, and Organizational Development

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Project Management, and Organizational Development.

ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes
Added by the EDUCAUSE Librarian
Title:ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes (ID: EDU06262)
Author(s):R. Ben Maddox (New York University)
Origin:Presented at EDUCAUSE Annual Conferences (10/11/2006)
Type:Presentations/Speeches
Abstract:Underdefined IT processes may compromise product development, service delivery, organizational agility, and efficiency. Without well-developed IT processes, service partners may find it difficult to prioritize, plan, manage, and deliver services effectively. The Information Technology Infrastructure Library (ITIL) offers a broad-reaching and sophisticated framework for best practices for technology organizations.
View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU06262.pps
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