Presented at EDUCAUSE Annual Conferences, Project Management, and Support Services

Project Prioritization Score Sheet: Aligning IT Activities with Client Priorities

Added by the EDUCAUSE Librarian
Title:Project Prioritization Score Sheet: Aligning IT Activities with Client Priorities (ID: EDU07325)
Author(s):David Blum (Zane State College)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

Zane State College has implemented a project prioritization model for aligning limited IT resources and funding with institutional goals and objectives and client priorities. This presentation will describe the process and the project prioritization score sheet used to determine priority based on a holistic assessment of standard, client-focused impact criteria.

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ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes

Added by the EDUCAUSE Librarian
Title:ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes (ID: EDU06262)
Author(s):R. Ben Maddox (New York University)
Origin:Presented at EDUCAUSE Annual Conferences (10/11/2006)
Type:Presentations/Speeches
Abstract:Underdefined IT processes may compromise product development, service delivery, organizational agility, and efficiency. Without well-developed IT processes, service partners may find it difficult to prioritize, plan, manage, and deliver services effectively. The Information Technology Infrastructure Library (ITIL) offers a broad-reaching and sophisticated framework for best practices for technology organizations.
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