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Presented at EDUCAUSE Annual Conferences, Student Employees, and Distributed Support

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Student Employees, and Distributed Support.

TechConnect: Student-to-Student Technical Help
Added by the EDUCAUSE Librarian
Title:TechConnect: Student-to-Student Technical Help (ID: EDU05138)
Author(s):J. Keith Fowlkes(duplicate) (The Ohio State University Newark Campus), Katarzyna Manulik (The Ohio State University Newark Campus), and Debra G. Smith (The Ohio State University Newark Campus)
Origin:Presented at EDUCAUSE Annual Conferences (10/19/2005)
Type:Presentations/Speeches
Abstract:TechConnect is an innovative student-to-student distributed help desk focused on student needs. The TechConnect coordinators are student employees who work in campus labs and provide technical help, answer questions about registration and financial aid, and assist students to fulfill class assignments that incorporate technology.
View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU05138.pps
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