Presented at EDUCAUSE Annual Conferences, Student Employees, and Student Technology Assistants

TechConnect: Student-to-Student Technical Help

Added by the EDUCAUSE Librarian
Title:TechConnect: Student-to-Student Technical Help (ID: EDU05138)
Author(s):J. Keith Fowlkes(duplicate) (The Ohio State University Newark Campus), Katarzyna Manulik (The Ohio State University Newark Campus), and Debra G. Smith (The Ohio State University Newark Campus)
Origin:Presented at EDUCAUSE Annual Conferences (10/19/2005)
Type:Presentations/Speeches
Abstract:TechConnect is an innovative student-to-student distributed help desk focused on student needs. The TechConnect coordinators are student employees who work in campus labs and provide technical help, answer questions about registration and financial aid, and assist students to fulfill class assignments that incorporate technology.
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Student Workers, A Guaranteed Winning Investment

Added by the EDUCAUSE Librarian
Title:Student Workers, A Guaranteed Winning Investment (ID: EDU04105)
Author(s):Marc Fleischner (Rowan University)
Origin:Presented at EDUCAUSE Annual Conferences (10/21/2004)
Type:Presentations/Speeches
Abstract:In today's campus environment, we all rely on student workers to help support the functioning of our campuses. Rowan University has developed a student worker program that combines WebCT and real-world training to culminate in A+ certification for our student workers. This presentation will show how this investment "pays us back."
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